Melissa Culmone Email & Phone Number

San Antonio, TX, US

• Hands-on configuration of Salesforce.com and associated systems that support business requirements and processes
• Day-to-day management of Salesforce.com and related systems
• Partnering with business leadership to drive efficiency through tooling and business process automation
• Following SDLC best practices, including design reviews, standardized deployment plans, and rollback plans
• Providing guidance and coaching to other Administrators

• Ensuring optimal performance of Salesforce systems and products
• Upgrading and configuring Salesforce systems for optimized integration
• Managing Salesforce roles, profiles, sharing rules, workflows, and groups
• Architect and point of contact for third party application implementation
• Building custom reports and dashboards
• Performing database maintenance tasks

• Lead development of data project plans and assist in creation, testing, and implementation phases of new reports
• Assist in defining data project needs, resource requirements, and the education necessary to "go live"
• Access, monitor, and analyze enrollment data for tracking and predictions
• Share reports as needed within and across departments to ensure timely adherence to MLTC and MAP workflows and regulations
• Facilitated seamless transition to Salesforce platform from previous systems

• Create and manage reports to track and analyze revenue and product flow for business-to-business clients
• Track product ordering, production, and receiving to provide insight on sales inventory replenishment
• Develop systems to track backlog of client inventory to ensure adequate stocking for larger retail-chain clients
• Analyze sales and performance of newly released products to optimize revenue throughout the different sales channels
• Provide quantitative analysis and strategic recommendations on inventory, product performance, sales channels, and revenue

Cranbury, New Jersey, USA

• Long Range Planning (LRP) forecasts and headcount predictions for corporate wide 5 year financial and business planning
• Reconciled and issued monthly operating expense (OpEx) statements and reports for budget tracking and forecasting
• Tracked and reported revenue forecast metrics including patients, prescriptions, shipments, etc. for the creation of a robust analytic for revenue projections
• Generated a finished good tracker for the comparison of product shipments across the supply chain continuum, including manufacturing, third party logistic partners (3PL), specialty pharmacies (SPS)
• Maintained a Contract Request Form (CRF) database for accurate tracking of services and good requisition with contracts terms and effective comparisons of spend vs. allocated budgets
• Analyzed and reported on Accounts Receivable (AR) and Accounts Payable (AP) for management tracking of payment days outstanding to facilitate successful working relationships with trade partners

West Long Branch, NJ

• Interviewed clients, translated client needs into statistical language, designed statistical experiments, generated data collection plans, assisted in data collection, analyzed data, interpreted their analyses, and.
• Interacted with clients throughout the process regarding ongoing questions as they occurred via meetings, phone calls, and email
• Choose and applied appropriate statistical design and analysis methodologies such as ANOVA and Regression
• Interpreted, evaluated and presented conclusions in oral and written form

• Acted as a personal information center for customers
• Provided one-on-one demonstrations of products to customers
• Assisted with evaluating staffing levels
• Ensured the health and well-being of live animals
• Provided functional guidance to store

Marlboro, New Jersey

• Provided leadership and support to the sales associates
• Sought ways satisfy a guest’s complaint by providing solutions
• Assisted with merchandising, stocking, reducing damages, processing defectives, and price changes
• Opened and closed the store and protected all company assets

Marlboro, New Jersey

Marlboro, New Jersey

Bachelor'S Of Science, Mathematics With A Concentration In Statistics, 3.72

Activities and Societies: Honors School, Pep BandCoursework Includes: Probability and Statistics I & II, Statistical Computations.

Education record

Participated in Dual-Enrollment program and completed 12 credits during senior year of high school.