Melissa D. Email & Phone Number

Receive incoming calls from prospective and current families helping accordingly, and communicate messages to Campus Director for prompt follow-upAnswer questions professionally, by phone and in person, in a positive, friendly, and solution-oriented mannerManage prospective families information and contract renewals Support new students and new teachers on their first days on campusAssist with student lunch supervision and monitor student activity in the lounge, homework, and other group areas throughout the dayUpdate daily attendance and session counts. Run session reports, audit the campus schedule. Cancel and rescheduled sessions as needed. Provide real-time scheduling support updating changes, notifying teachers, arranging for substitute teachers, and notifying parents student tardinessHandle office tasks, such as attendance, generating progress reports, enrolling student courses, preparing enrollment folders, and reordering suppliesSupport teachers with students course preparation and final records keepingCoordinate special events and campus activities like the Graduation Ceremony Build a campus culture by displaying student work, organizing campus activities, keeping common areas neat and clean, etc.Point-of-contact for Maintenance, IT, and Registrar and other departments

Senior and Family Photos

Castle Rock, Colorado

Facilities Coordinator responsible for setting up contracts for outside renters who rent space in all DCSD schools. Knowledge of scheduling database. Provide constant contact and support to all schools including scheduling and schedule requests, payments, invoicing, accounts receivable, and department support. Assist in monitoring renters and accountability. Update Facility rental website. Partner with building engineers, custodians and athletic secretaries to ensure all rentals are successful.

Highlands Ranch

Register students into the school, update and maintain all records for students. Create the yearly master schedule for the entire school, including classes, teachers and students. Manage the Parent Portal, IC maintainence, student information and security. Enroll and withdraw students, run reports using AdHoc, maintain the school and counseling website, manage express check-in, create enrichment courses, create student ID's, transfer student records, maintain student cum files, assist counselors with meeting with students, create new registration packets, generate October count and any other special projects that are needing done.Provide direct assistance to the 8th and 6th grade Vice Principals at RHMS. Enter and record attendance for the entire school. Update and maintain the school website, and create the monthly parent newsletter. Enter data into the parent portal along with organize field trips for teachers. Assist the front office staff with anything that needs done. Provide help in the health room for kids who are sick, diabetics, or any other health issues. Create Google Docs for staff and the school to help organize and help keep staff up to date. Organize fire/lockout/ drills and enter information in the DCSD database. Assist the Full time Health Assistant with the health room. Aided in helping students feel better, filling out health forms, taking temperatures, knowing a life threatening situation and when to call 911. Had to learn the health issues off all students such as diabetics, seizures etc.

Englewood, Colorado

Implement guidelines and protocol for the Online Special Education Program HOPE/ Douglas County School District. Provide office support to all staff members, while providing one on one assistance to the department director. Maintain and reconcile the department budge, mileage and payroll using Oracle. Schedule and arrange meetings & perform center site visits. Update and enter student records as needed. Create and maintain department marketing material and update the SPED website as needed. Assist the L&L Team with DCSD fundamentals, staff and professional development, IEP structure and guidelines. Collaborate and document records and files for potential employees and existing employees.

Office Manager and supporting assistant to both company executives, main connection to customers and vendors, while providing a personal and welcoming bond to everyone I come into contact with. Oversee all internal accounting for hours worked and billed. Provide assistance in proposals and contracts for new customers, dispatch emergency and non emergency elevator service calls. Sustain all personnel files, calculate work hours for yearly work comp and general liability audits as wells as Union regulations. Create monthly route sheets and on-call calendar, send and receive orders for elevator parts, review monthly and quarterly taxes from accountant, input job tickets. Developed all marketing material including the company website, brochures and flyers which allowed us to expand our service base. Implemented a dispatch system that allows all employees to get notifications during office hours, which provides support and awareness to all staff members.

Boulder, Co.

Worked freelance with Agilent to create electronic Pharmaceutical Forms for a 3 month period Feb-April 2010, using their software and method. This project was to implement a more productive structure to the daily completion of pharmaceutical orders within the company. Provided a special connection to the Forms department with my friendly persona and a ability to interact with others. I finished this project under budget and before the deadline.

Customer service representative for a fast-paced, constantly changing work environment requiring exceptional multi-tasking skills. Responsible for incoming calls for a service request line. Assisted customers with locating home improvement professionals within the network. Delivered an outstanding rapport and gracious relationship to customers, employees and management. Developed and created web-based banner ads for clients as well as creating images for the company’s monthly newsletter. Created a digital layout for a company employee t-shirt. Developed and created a poster design which is displayed at the front entrance.

Quality Control Specialist responsible for cleaning and final blue print and measurement inspection of ceramic cylinders for shipping. Applied metal glazing to cylinders, built and manufactured clay inserts for parts prior to being fired in the kiln. Transferred parts to different departments, aided supervisors in training new personnel as needed. Received certificates in hazardous materials and sign language.

Bs, Web Design, Graphic Design

General Studies; Primary Education

General Studies