Melissa Dawson Email and Phone Number

Promoted to manage administration and finances of Graduate, Residency, Fellowship, and selected Postdoctoral Specialty Programs. Lead strategic projects and initiatives. Collaborate on execution of annual operating budget and financial plans. Team with administrators on strategic planning and leadership impacting graduate students, residents, fellows, administrative and professional staff, program leadership, and faculty. Recruit, train, manage, and mentor team supporting all administrative needs of senior leaders. Forecast and track procurement, payroll, tuition funding, grant / gift funding, and fund accounting. Manage area HR. Partner with IT to improve performance. * Rapidly emerged as strategic partner, particularly in collaboration on development of long-term strategic and financial plans. * Lead successful execution of strategic initiatives under direction of senior leaders.* Streamlined organizational structure and 6+ administrative workflows to increase efficiency. * Led staff reconfiguration and retraining to improve deployment and address skill gaps.* Significantly reduced variances by leading implementation of more effective forecasting, financial planning and analysis.

Worked closely with Director to manage Graduate Medical Education (GME), Accreditation and Compliance processes, supervising small staff overseeing operations for Residents and Fellows. Tracked and managed reporting on accreditation activities to ensure ACGME and programmatic compliance, including annual program evaluations. Provided information, documentation and guidance to Residency Review Committee and communicated with accreditation authorities as needed.* Developed strong grasp of ACGME Next Accreditation System.* Helped improve Accreditation rates by up to 100%.* Recognized for substantially increasing compliance.* Significantly increased overall departmental morale by introducing resident recognition program.

Supported management of nursing operations for 378-bed suburban hospital. Aided in nursing policy / procedure implementation in compliance with federal, state, and industry regulatory guidelines. Assisted on analysis of key indicator reports to improve compliance, CME, patient outcomes. * Played key role in ANCC Magnet certification.

Managed LONG ISLAND JEWISH MEDICAL CENTER Medical Student and Surgery Residency program with 150 Students, Residents and Fellows. Worked closely with Vice Chair and Program Director. Retained training oversight from prior role – orientation, training, evaluation scheduling. Coordinated educational programs among Attendings, Residents, Medical Students, Administration. Used Access and Excel for analysis, tracking and reporting. Planned educational lunches, Grand Rounds, banquets, conferences, and speaking engagements.* Restructured resident rotations, clinic hours and schedules to maximize coverage and training.* Substantially improved staff development program by taking over orientation and revamping training content.* Role expanded to include overseeing Accredited Graduate Medical Education Residency Programs and subspecialty Fellowship Programs. * Introduced more effective tracking and monitoring of orientation and training results. * Played key role in retaining endangered Joint Commission accreditation by partnering with Administration and Quality to re-interpret standards and refine plans for onsite audit.

Served as liaison to department administration, clinical management and hospital services. Worked with referring physicians, patients, families and third-party insurance carriers to resolve patient data issues. * Role expanded to include managing new medical office staff. * Recognized for improving Resident orientation, training documentation and evaluation.

Coordinated day-to-day activities of multi-faceted surgical practice. Scheduled department Grand Rounds, Fellowship programs and on-call lists.* Resolved previous patient documentation, 3rd party, and pre-certification issues. * Improved acceptance rates by proofreading and editing manuscripts and grant proposals.