I handle weekly scheduling and appointments for podcasting production. If you're looking for someone to produce your podcast, please feel free to contact us.

• Provide product support and special quotations relevant to over 510,000 products for industrial maintenance and repair operations while following stringent protocol guidelines for service.• Work to expand my industrial product knowledge in several technical areas such as power transmission, raw materials, electrical components and fasteners, as well as standards including State of California regulations.• Cultivate my daily communications with outside vendors to correctly place purchase orders, source items not found in our catalog, and obtain accurate technical information.• Responsibly and quickly handle front-line communication with customers, which includes product support, payment support, ordering, tracking, web help, vendor follow-up, and general account inquiries.

• Worked my way up from an entry-level position to OEM technical inside sales, and was promoted from sales assistant to engineering assistant within sales.• Directly handled several multi-million dollar clients needing industrial and commercial fan equipment, overseeing projects from concept and quotation to ordering, delivery and beyond.• Maintained solid customer relationships while building a cohesive team within my office – working with engineers, drafters, manufacturing, shipping, customer service, accounting, and other sales staff to make sure the entire process ran smoothly and that the desired product was completely feasible.• Generated & maintained reports/timelines/databases, handled account details, and ensured overall customer satisfaction with both the product and our business process. Reported this information in weekly meetings involving managers, VPs, and owners of the company.• Read CAD and line drawings, bills of material, and detailed customer engineering specs to ensure accuracy of the product being manufactured for the customer.• Stepped into my superior’s role when she was out of the office as part of my team lead responsibilities. • Had the pleasure of adapting quickly to vast product knowledge in a field that at first I knew little about, and worked closely with established global clients, which expanded my international business insight.• Earned a good knowledge of technical components including fans, motors, bearings, fasteners, drives, switches, bases, framing, metals, and both HVAC and Process Engineering applications.

• Managed 2-3 employees daily, setting and reviewing their sales goals and training them on new product, fit and formalwear standards, store procedures, and key selling points of choosing our shop over competitors. • In addition to bookkeeping, opening and closing the store and driving sales, I learned procedures of working in a rented space (i.e. partnering with the mall business office regarding hours, regulations, store front policies).• Ensured that the menswear part of the wedding day was a truly one-of-a-kind, worry-free experience; had to be quick on my feet when problems arose which sometimes for management meant arriving at the wedding locale, sewing needles or tuxedo in hand.

• Helped mothers-to-be with their wardrobe, educating them on fit, style and options during their pregnancy; my customer service skills led me to be 176% to sales goal for my first year on the job.• Took on several tasks necessary to become a future part of the management team including setting sales goals, training, bookkeeping, floor set design and implementation, and disciplinary action.