• Owner of diagnostic integration module within Pulse OS that supports veterinary laboratories, point-of-care devices, and DICOM imaging• Achieved release of Pulse diagnostic module within 3 months, accounting for 30% of product revenue• Managed and delivered multiple business partner initiatives on tight deadlines, totaling over 4 million dollars in realized revenue• Organized previously stalled project by assessing functional work completed, organized and prioritized backlog based on functionality outstanding, and jumpstarted releases within two sprints• Manage all GTM materials (user guides, support materials), trainings (internal and external), and status updates• Manage the beta enablement process and beta customer support/communication• Create and maintain 12 - 24 month product roadmaps, keeping leadership/stakeholders appraised of project progress on a week-by-week basis• Drive two scrum development teams totaling 25 engineers simultaneously, with production releases every sprint• Create and manage product backlog, breaking down business requirements into concise functional requirements that allow teams to execute quickly• Manage competing priorities on tight deadlines, while advocating for product design that maintains a user-focused approach• Interface with stakeholder teams (engineering, architecture, devops, data, security, UX, QA, support, commercial) to deliver solutions that adhere to the highest organizational standards while prioritizing user experience • Interface with external stakeholders (customers and lab partners) on a weekly basis• Work cross-functionally with 11 other product managers to manage dependencies and coordinate releases• Constantly assessing, documenting, and championing enhancement possibilities for both products and internal processes

• Owned internal web-based operational tools focused on integration & config management for Digital Content Ratings (DCR) and Digital Ad Ratings (DAR), client integration debugging for DCR, and data monitoring for DCR and DAR• Drove feature enhancements and development, maintained twelve month roadmaps for all tools, and managed backlog• Spearheaded a project to deliver internal integration debugging tools to external clients to improve the overall integration experience for Nielsen clients• Led multiple agile development teams in both scrum and kanban• Determined strategic direction in line with organizational goals• Interfaced with multiple operations teams for discovery and requirements gathering• Wrote and maintained design documentation for each tool• Coordinated with other internal scrum teams on releases and end-to-end testing

• End-to-end support of client SDK & Cloud API content & ad integrations (browser, app, OTT) for Digital Content Ratings• Managed top-tier accounts (NBC, Discovery, Univision, iHeart, Twitch, Hallmark, AT&T, Comcast, CBS, etc.)• Wrote & maintained technical and client-facing documentation• Assisted with internal development of ops tools from design to release• Developed and led internal projects that contributed to team quality of life improvements and continuity of knowledge• Assisted with release management for SDK version updates• Maintained ongoing escalation resolution for integration data quality• Balanced priorities and expectations of various internal stakeholders with client expectations

• End-to-end support of client SDK & Cloud API integrations• Designed internal operations processes for a Digital Audio to ensure data quality and client satisfaction with the integration process

• Administrator for USF Libraries CMS infrastructure• Front-end development for entire Libraries ecosystem• Chair of USF Libraries Web Committee• Liaison to third party web service vendors and University IT• UI/UX management and development• Research and creation of design documents• Production of digital and print marketing materials