Melissa Drew is a Regional Spa Operations Manager at Hand & Stone Massage and Facial Spa at Hand & Stone Massage and Facial Spa. Colleagues describe her as "Melissa has been an invaluable partner in the development of our multi-unit spa business. Her unique combination of intellect, business development instincts and communication skills honed to connect with any of her many audiences has led to her success and career advancement within our Franchise system. She always finds a way to overcome hurdles and make things happen. She is passionate about our industry and wired for success." and "Melissa was an asset to our hotel at the Front Desk. Her inter-actions with Housekeeping were always pleasant and accomodating, making for a seamless check-in process for our guests. She is team player who pays attention to details and gives the best of herself."