SUMMIT Engineering, Laboratory & Testing Inc. was rebranded to UES Professional Solutions 29, Inc. (UES) as of April 2024. New name. Same team. Same services.

SUMMIT Engineering, Laboratory & Testing Inc. strategically merged with Universal Engineering Sciences (UES) in March 2021. The company name changed to UES Professional Solutions 29, Inc. (UES) in April 2024.

Director of Public Relations (2012-present)Co-founded new online sports nutrition store originally based out of Maui, Hawaii. Teamed up with XTERRA to be Official Online Sports Nutrition Store and attended Championship races across the U.S. to provide support, knowledge and product to athletes. Promoted company’s marketing campaign at Ironman events as vendors, reaching over 15,000 athletes and spectators at each race. Created and maintain social media accounts for company, implementing promotional ideas and advertising to increase awareness about Breakthrough Nutrition while increasing sales. Liaison between company and endurance communities, building relationships between groups to offer services individualized to each group, athlete and/or race.

Assistant General Manager for Legends Hospitality at Winston Salem Dash Stadium in Winston Salem, NC.

Assistant Roving Manager Umalu & Japengo (2011-2012)Successfully managed two food and beverage outlets at the Hyatt Regency Maui Resort & Spa. Oversaw two teams of over 50 associates while increasing revenue and staff morale. Quickly learned company operations and procedures including scheduling and payroll. Monitored staff interaction with guests and compliance with company policies and standards. Increased guest satisfaction. Examined menu analysis and assisted with creation of a new drink menu and updated food menus. Created new promotions and advertising opportunities to promote business.

Recruited to repeat previous management and business development success in launch and management of new restaurant. Skillfully plan and supervise daily operations, including scheduling and oversight of 50 staff, client relations, HR administration, purchasing, inventory control, and advertising. Solicit customer feedback and closely track daily, weekly, and monthly revenues; structure and submit recommendations for service improvements and cost control measures to owners. Educate new hires in organizational protocols, standards, and regulations. Administer business financials; prepare biweekly payroll records. Increased business' community visibility by conceptualizing and implementing dynamic promotions in local publications, on organizational web site and Facebook, and through in-house ads.Achieved annual revenues of $2 million within first year of operation. Earned reputation for innovation and excellence in coordinating all aspects of private parties and functions.Authored comprehensive corporate policy / procedural manual adopted across owners' 3 restaurants.

Concurrent with responsibilities at Boathouse Bar & Grill, played key role in owners' opening of branch location. Planned, scheduled, organized, and executed private parties for both locations for groups of up to 250; worked closely with customers to identify individual needs and preferences, present menu and entertainment options, verify schedules, and ensure client satisfaction. Directed staff of 60-75 in provision of topflight customer service. Partnered with owners to develop high-profile sales and promotional campaigns that captured thousands of dollars in revenue for private party line of business.Quickly mastered, applied, and instructed staff in use of Maitre'D software.

Promoted within 6 months of initial hiring to manage team of up to 75 employees in optimizing operations of $3.5 million business. Spearheaded restructuring of operations to increase productivity, improve service levels, and control expenses; formalized operational systems and procedures including employee handbook / manual, forms, checklists, job descriptions, and incentive programs. Trained, mentored, and guided staff in work responsibilities and winning sales and customer service strategies. Single-handedly built private party business to unprecedented levels, increasing sales from $25,000 to more than $100,000 per annum.Actively participated in monthly town meetings and special events to strengthen public image in community and attract company and individual interest in private party services.Heightened restaurant climate, brand, and popularity by conceptualizing and distributing exciting in-house promotional items for customers and staff.