• Co-ordinate, facilitate and manage recruitment process for all academic posts (lecturers) & support (general, administrative & officers)• Attracts applicants by placing job advertisements, using social media and job sites• Determines applicant qualifications by coordinating interviewing applicants, analysing responses, verifying references and qualifications to job requirements• Arranges management interviews by coordinating schedules• Contacting applicants references• Performing criminal background checks required by company• Requisition, advertisement, shortlisting, interviews, recommendations, verification and references up to offer of employment• Improves organisation attractiveness by emphasizing benefits and perks• Coordinates the placement of interns into the college and advising managers on training and coaching• Avoids legal challenges by understanding current legislation, enforcing regulations with managers and recommending new procedures• Solid ability to conduct different types of interviews (structured, competency-based & stress)• All procurement pertaining to recruitment process• Co-ordinate Induction for new employee’s bi-annually• Submission of quarterly College report – appointments and other movements within the College• Recruitment reporting. (Equity, attrition, turnover, budget etc)• Contribute to annual Employee Equity report to the Department of Labour• Delegate benefit queries to relevant HRA and follow up to ensure action is taken• Performing administrative tasks as required for managed portfolios• Loading and administration of internal Time & Attendance Programme and all procurement pertaining to it• Ensure recruitment pack is fully completed and handed over to HRA to complete onboarding process• Oversee new employees and exit reports to payroll• Assit in making the Annual Wellness Day success

• Maintain data on VIP HR Module • Recruitment administration • Human Resource Administration • Maintain leave records on VIP • Maintain HR records • Maintain absenteeism on Uniclox

• Collate, complete and submit annual Workplace Skills Programme report to MICT SETA• Collate, complete and submit Employment Equity report to Department of Labour• Administer HR-related documentation, such as contracts of employment• Ensure the relevant HR database is up to date, accurate and complies with legislation• Maintaining current HR files and databases• Updating and maintaining employee benefits, employment status, and similar records• Maintaining records related to grievances, performance reviews, and disciplinary actions• Performing file audits to ensure that all required employee documentation is collected and maintained• Completing termination paperwork and assisting with exit interviews• Liaise with recruitment agencies• Set up interviews and issue relevant correspondence• Monitors unemployment claims by reviewing claims & substantiating documentation• Maintains human resources records by recording new hires, transfers, terminations, changes in job classifications, merit increases; tracking vacation, sick, and personal time.• Orients new employees by providing orientation information packets; reviewing company policies; gathering withholding and other payroll information; explaining and obtaining signatures for benefit programs.• Documents human resources actions by completing forms, reports, logs, and records.• Processing payroll, which includes ensuring vacation and sick time are tracked in the system• Answering payroll questions and facilitating resolutions to any payroll errors• Participating in benefits tasks, such as claim resolutions, reconciling benefits statements, and approving invoices for payment• Performance management procedures• Process and capture all employee leave through VIP

Sales & Consulting• Daily lead allocation for the entire team• Searching proactively for new revenue generating opportunities• Corporate client management • Project managing & facilitating corporate accounts• Prospecting & securing new corporate business• Handling live website chats as well as inquiries (direct emails, website inquiries and calls)• Preparing quotes, proposals and sales contracts• Negotiate the terms of agreements and close salesAdministration• Co- ordinate all finance requests, including student invoices, vendor forms, credit notes and reconciliations• Record sales and compile reports, daily, weekly and monthly for seniors based on leads, conversions and trends• Creation and maintenance of departmental process documents Marketing• Write, plan and send marketing mailers to existing and potential students using Graphic mail• Perform website administration, updates, information pack uploads• Gather market and customer information and provide feedback on buying trends• Identify new markets and business opportunities• Monitor Woo-commerce and company websiteCustomer Relationship Management• Maintaining and developing relationships with existing and potential students• Attending to escalated customer complaints and queries• Maintaining and updating customer databases• Contributes to team effort by accomplishing related results as neededTeam Management• Leading, managing and motivating a sales team • Maintaining and developing relationships with team members• Liaise closely with managers from other departments• Represent the sales team at senior meetingsSpecial Projects Course Coordinator – eLearning Platform• Manage and coordinate course through online learning platform • Set up entire course framework and delivery of course• Constant support and assistance to delegates completing course using digital platforms• Assist all students with queries on the phone, via email, discussion forums and live chats

Sales & Consulting• Daily lead allocation for the entire team• Searching proactively for new revenue generating opportunities• Corporate client management • Project managing & facilitating corporate accounts• Prospecting & securing new corporate business• Handling live website chats as well as inquiries (direct emails, website inquiries and calls)• Preparing quotes, proposals and sales contracts• Negotiate the terms of agreements and close salesAdministration• Co- ordinate all finance requests, including student invoices, vendor forms, credit notes and reconciliations• Record sales and compile reports, daily, weekly and monthly for seniors based on leads, conversions and trends• Creation and maintenance of departmental process documents Marketing• Write, plan and send marketing mailers to existing and potential students using Graphic mail• Perform website administration, updates, information pack uploads• Gather market and customer information and provide feedback on buying trends• Identify new markets and business opportunities• Monitor Woo-commerce and company websiteCustomer Relationship Management• Maintaining and developing relationships with existing and potential students• Maintaining and updating customer databases• Contributes to team effort by accomplishing related results as neededSpecial Projects Course Coordinator – eLearning Platform• Manage and coordinate course through online learning platform • Set up entire course framework and delivery of course• Constant support and assistance to delegates completing course using digital platforms• Assist all students with queries on the phone, via email, discussion forums and live chats

• Drafted and placed adverts on online databases.• Screened advert response and conduct shortlisting• Conducted telephonic interviews (30-60 daily)• Face to face competency interviews (when required)• General administration related to recruitment

• Ensured the smooth enrolment process of new students, through completing enrolment forms and ensuring the submission of all relevant supporting documentation• Opened and maintained new student files• Compiled training registers for attendance records• Assist in requesting invoices for student accounts• Managed the ordering and invoicing of text books• Printed and issued of course notes per trimester• Liaised on-going with students with regards to queries and support• Managed the receipt of student assignments per trimester• Compiled the course marks and submitting them to the Academic Office as per due date• Ensured that all student information are captured to the database and that student information is maintained on an ongoing basis• Ensured students were in receipt of notes / bags / files / timetables where applicable• Advise and interview potential walk-in students• Ensured that marked assignments/tests/coursework are received from lecturer• Ensured that when certificates are received, certificate numbers are updated on spreadsheet and checked for correctness with regards to spelling etc.• Ensured that all venues are clean, suitably equipped and that all stationery is available and in usable form• Organised and maintained filing system• Ensured that due dates for assignments and assessments are diarised and displayed• Ensured quality of all documentation (notes, letters, e-mails etc.) that are distributed with regards to contents, logos etc.• Attended to all telephonic queries• Provided support and partake in all marketing efforts

• Provided Recruitment and Selection function on a Regional basis. • Conducted competency based interviews. • Drafted adverts for internal and external use. • Ensured that managers follow the specified company recruitment procedure and labour legislation. • Ensured that all relevant recruitment administration is completed timeously. • Researched and compiled job profiles for new and existing positions. • Assisted with development and maintenance of performance appraisals. • Ensured that the recruitment policy and procedure is known and applied throughout the organisation and that recruitment is undertaken utilising standard methodology and procedures. • Ensured appointments are in line with Employment Equity targets . • Assisted with BEE queries when necessary and that the Company’s BEE status is made available to all interested parties, both internally and externally. • Assisted internal staff through the process of grievances when needed & assisted superior with disciplinary investigations when needed. • Developed and Facilitated AIDS Awareness Training for the Western Cape region • Assisted with payroll, housing loans, medical aid other HR related queries when needed

• Took comprehensive, work orders and informed the client of Kelly’s terms of service • Conducted competency based interviews with candidates as per the Standard Operating Guidelines • Followed the correct credit process for all new clients • Wrote advertisements and advertised vacancies o• Screening response from suitably qualified candidates whilst complying with the Labour Relations Act • Assessed candidates skills through prescribed assessments • Ensured the credibility of information pertaining to clients and candidates on Internal database • Executed the CRM programme to pre-defined clients • Monitor competitor movements and information and inform the Branch Manager • Increased the client base and obtained new business • Performed all required background checks on candidates i.e. references, qualifications, criminal etc. as per Standard Operating Guidelines • Bulk call centre recruitment