As a versatile healthcare operations leader with over 15 years of progressive experience, I specialize in project management, business development, and healthcare administration. I thrive in dynamic environments, consistently driving strategic initiatives and operational efficiency. My expertise lies in spearheading key projects that streamline operations, enhancing the patient experience, and fostering collaborative, multi-disciplinary teams.After an unforeseen lay off, I decided to take some time to reassess my next career choice. In the interim, I currently serve as an independent contractor at Black Ops Public Relations, where I oversee the tracking and implementation of social media campaigns for Montefiore Einstein Health System. Previously, I led the development of an inaugural health care administration program at Northeast College of Health Sciences, managing the curriculum design and navigating a successful State approval. I am also revisiting my love of project management, sales, marketing -- and even event planning! -- and exploring other industries to apply these skill sets. Known for my adaptability, integrity, and excellent interpersonal skills, I have successfully supported and transformed healthcare practices, managed multi-million-dollar capital projects, and delivered high-quality patient care services across various organizations. With a strong foundation in public administration and a Six Sigma Greenbelt certification, I excel in turning complex challenges into actionable, results-oriented solutions.
Black Ops Public Relations
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Project ManagerBlack Ops Public Relations Mar 2024 - PresentLong Island, New York• Support the firm’s relationship with primary client, Montefiore Einstein Health System.• Serve as primary administrative support for tracking status and implementation of social media marketing campaigns and content.• Ensure the team is on-time, on-task, and priority deliverables are produced to client satisfaction.
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Program Director, Bachelor Of Science In Health Care AdministrationNortheast College Of Health Sciences Mar 2022 - Mar 2024• Responsible for the curriculum development of an inaugural, asynchronous online program. • Created program curricula and coordinated contracted faculty course writers to develop course syllabi to meet industry standards for administrative leaders in health care.• Developed program start-up budget projections and course roll-out plan.• Steward program through curriculum committee and NYS Education Department approval, achieved November 2023. -
Vice President Of Business DevelopmentClarity Practice Management Associates Jan 2021 - Jan 2022• Member of the executive team for a start-up practice management consulting firm specializing in supporting and transforming private health care practices. • Present recommendations to clients that translate to sustainable, profitable medical practices, with particular focus on practice growth, operational efficiencies, and increased patient satisfaction.• Services include management and staffing review, operations and workflow analysis, revenue cycle management, and strategic business planning.
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Health Center AdministratorNew York Chiropractic College Dec 2013 - Jan 2021Levittown Health CenterOversight of all operations at one of four outpatient, academic facilities of the College with an annual operating and salary budget of $850K. Responsible for oversight of patient care services, practice management, and revenue cycle management. Direct supervision of all faculty and staff (15) and instructor for (3) capstone clerkship courses, ensure educational requirements are met (avg. 40/students per term, 120/annual). Assessment, management, and recommendation of human, fiscal, and capital resources. Develop community relationships and clinical affiliation opportunities. Member of the Doctor of Chiropractic Program Clinical Council. Co-chair of “A Women’s Health Symposium on Natural Healthcare” (November 2018). Management of COVID-19 pandemic safety and operation protocols (June 2020-January 2021).
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Interim Executive Director Of Health CentersNew York Chiropractic College May 2015 - Jan 2016Appointed Interim Executive Director of Health Centers and fulfilled this role concurrently as Health Center Administrator. Responsible for same at three additional centers (Seneca Falls, Rochester, Depew), as well as coordination of global initiatives related to accreditation surveys, annual clinical educator’s workshop, and mission alignment. Lead the implementation of ICD-10 code conversion at all outpatient sites in October 2015.
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Ambulatory Care AdministratorGood Samaritan Hospital Medical Center Mar 2013 - Dec 2013West Islip, NyResponsible for oversight of day-to-day operations of hospital-based outpatient services (including Palliative Care, Maternal Fetal Medicine, and Cancer Wellness Center), and program development for trauma and wound care services.
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Project ManagerGood Samaritan Hospital Medical Center Sep 2010 - Mar 2013West Islip, NyWork for the executive leadership team to accomplish organization goals and implement new clinical and operational programs. Plan and execute projects on-time and on-budget. Coordinate interdisciplinary team members, contractors, and/or consultants to desired outcome. Accomplishments include: development of a cardiac surgery program with St. Francis Hospital, The Heart Center®; implementation of electronic medical records (EPIC – March 2013); multiple renovation projects seeking to improve the patient and visitor experience; member of the Hospital Operations Committee to evaluate and improve operational issues; Six Sigma project to improve the timeliness of patient discharge process.
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Project ManagerCatholic Health Services Aug 2006 - Sep 2010Rockville Centre, NyReporting to the VP of Program Development, assist in various aspects of the development and administration of organization objectives. Disseminate appropriate information, coordinate projects, timelines, and relevant personnel to maintain thorough knowledge and detailed records of project status to completion. Serve as liaison to internal and external contacts. Accomplishments and duties include: $9M renovation and relocation project of 500 employees to new corporate headquarters; obtained Heal NY Phase 6 grant monies in the amount of $124,113 for the Healthy Sundays community outreach program; implemented a room service program for the dietary needs of patients at Mercy Medical Center; coordinate certificate of need application filings and due diligence for practice and hospital acquisitions. -
Legislative Fellow - General AssemblyState Of Delaware Jan 2006 - Jun 2006Dover, Delaware Area -
Graduate Research Assistant - Institute For Public AdministrationUniversity Of Delaware Sep 2004 - Dec 2005Newark, Delaware -
Administrative InternMount Sinai School Of Medicine May 2005 - Aug 2005New York City Metropolitan Area
Melissa E. Murphy Education Details
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Health Care Policy & Administration; Political Science
Frequently Asked Questions about Melissa E. Murphy
What company does Melissa E. Murphy work for?
Melissa E. Murphy works for Black Ops Public Relations
What is Melissa E. Murphy's role at the current company?
Melissa E. Murphy's current role is Experienced Healthcare Operations & Project Management Professional | Strategic Leader | Change Catalyst.
What schools did Melissa E. Murphy attend?
Melissa E. Murphy attended University Of Delaware.
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