Melissa Peña Email & Phone Number

San Antonio, Texas, United States

• Conducted comprehensive market research to identify emerging trends and target demographics, optimizing content strategies to enhance audience engagement and drive conversions.• Designed and managed the company website using Squarespace, ensuring an intuitive user experience and consistent brand identity.• Produced, recorded, and edited high-quality video content to effectively promote Intercultural Talent’s consulting services and tailored intercultural training programs

-Managed the Honors College's Instagram account, curating and posting engaging content that increased follower engagement by 15% within the first month of assuming the role-Designed and created visually appealing flyers and promotional materials using Adobe Photoshop and Canva, leading to an average attendance increase of 100+ participants at events-Cooperated in planning and executing a wide range of events, including academic conferences, social gatherings, workshops and college tours, ensuring a enjoyable experience for attendees

San Antonio, Texas, United States

San Antonio, Texas, United States

-Engaged and motivated patrons in the Weight Room, Cardio Rooms, and related areas, offering guidance on exercise routines and machines.-Ensured a clean and organized workout environment in a high-traffic setting, actively educating patrons on facility rules, policies, and procedures. -Exemplified customer service and managed conflicts, setting a standard of positive and professional conduct, both in person and within online communities.

San Antonio, Texas, United States

-Demonstrated a rapid aptitude for acquiring new skills and excelled in delivering exceptional customer service.-Consistently portrayed a professional, friendly, and highly efficient demeanor while representing my workplace.-Punctual and consistently well-prepared for daily responsibilities, meetings, and events.

High School Diploma, Marketing

High School Diploma, 3.9

Activities and Societies: Salutatorian (Senior Year), Honors Society,Cross Country, 4H member, Female Soccer