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Melissa Eakin Email & Phone Number

HR Manager/Customer Service Manager
Location: San Jose, California, United States 3 work roles 1 school
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Role
HR Manager/Customer Service Manager
Location
San Jose, California, United States

Who is Melissa Eakin? Overview

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Melissa Eakin is listed as HR Manager/Customer Service Manager based in San Jose, California, United States. AeroLeads shows a matched LinkedIn profile for Melissa Eakin.

Melissa Eakin previously worked as Human Resources Manager at Black Diamond Paver Stones & Landscape, Inc. and Customer Service Manager at Hardcraft Industries, Inc.. Melissa Eakin holds English Language And Literature/Letters from De Anza College.

Profile bio

About Melissa Eakin

I believe in starting with “Yes” to almost everything (well, not everything). By starting with a simple “Yes,” the process begins of figuring out how to solve a problem, finding the answer a difficult question, or starting a new project with a positive approach. Can I do even do this? Why, Yes! Even if I do not readily know the answer or outcome, it will all be Ok. The answers will come. Yes is the determination to persevere. Yes paves the way for creativity, collaboration, and backing into the solution. Yes allows freedom to pursue goals that you did not know you could accomplish. In my experience, saying “Yes” has delivered surprising outcomes that were both wonderful and unexpected. Who doesn’t like a good surprise? After decades working in the same industry, I am challenging myself and relying on Yes, to guide me to the next phase of my career. Key attributes:Ability to form solid relationships with customers and employees who rely on me to deliver “Hearing” between the linesNot intimidated to ask difficult or challenging questionsLogical and strategic thinkerComfortable wearing many hats within an organizationLoyal and dedicated employee

3 roles

Melissa Eakin work experience

A career timeline built from the work history available for this profile.

Customer Service Manager

San Francisco Bay Area

• Managed contract fabrication accounts totaling 4.5MM annually including top revenue generating customers. • Developed and maintained Quote Log, ensuring customers received timely response to quote requests and quote follow-up resulting in consistent capture (win) rate percentage range.• Strong advocate for customer requirements; working closely with Production and Purchasing to ensure customer’s key deadlines were achieved with a goal of 92% on time delivery.• Initial point of contact for customer-related quality issues, RMA processing, and collaborator with QA Steering Committee to resolve and report on quality issues in real-time.

Aug 2016 - Nov 2019

Adminstrative Manager

Peninsula Metal Fabrication (Pmf)

San Francisco Bay Area

• Responsible for all aspects of benefit administration for 50+ employee organization including sourcing PEO’s, medical/dental/life, and 401k. • Managed worker’s compensation program including ensuring modified duty; reducing overall premium costs.• Coordinated monthly meetings for all employees including industry relevant safety training and compliance training.• Created Accounts Receivable collection process which resulted in collection capture rate of 98% YOY.

Apr 1995 - Jul 2016
1 education record

Melissa Eakin education

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What is Melissa Eakin's role at their current company?

Melissa Eakin is listed as HR Manager/Customer Service Manager.

Where is Melissa Eakin based?

Melissa Eakin is based in San Jose, California, United States.

What companies has Melissa Eakin worked for?

Melissa Eakin has worked for Black Diamond Paver Stones & Landscape, Inc., Hardcraft Industries, Inc., and Peninsula Metal Fabrication (Pmf).

How can I contact Melissa Eakin?

You can use AeroLeads to view verified contact signals for Melissa Eakin, including work email, phone, and LinkedIn data when available.

What schools did Melissa Eakin attend?

Melissa Eakin holds English Language And Literature/Letters from De Anza College.

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