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Melissa Ferrer Email & Phone Number
Desktop Support Manager
at
Rosenthal Collins Group
1 work email found
@rcgdirect.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Desktop Support Manager
Location
Greater Chicago Area, United States
Who is Melissa Ferrer? Overview
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Quick answer
Melissa Ferrer is listed as Desktop Support Manager at Rosenthal Collins Group, based in Greater Chicago Area, United States. AeroLeads shows a work email signal at rcgdirect.com and a matched LinkedIn profile for Melissa Ferrer.
Melissa Ferrer previously worked as Senior Desktop Support Analyst at Mf Global and Help Desk Support Analyst (Fox Division) at Mf Global. Melissa Ferrer holds Bachelors Of Science Degree, Business Information Systems from Devry University.
Company email context
Email format at Rosenthal Collins Group
This section adds company-level context without repeating Melissa Ferrer's masked contact details.
{first_initial}{last}@rcgdirect.com
86% confidence
AeroLeads found 1 current-domain work email signal for Melissa Ferrer. Compare company email patterns before reaching out.
Profile bio
About Melissa Ferrer
Melissa Ferrer is a Desktop Support Manager at Rosenthal Collins Group. She possess expertise in active directory, sharepoint, technical support, trading systems, software documentation and 22 more skills. Colleagues describe her as "Melissa did not request that I write this recommendation, but working with her has been a pleasure and I appreciate her approach to her job and her thoroughness in ensuring things got done. As the person that was helping when I had problems with my computer, she didn't always see me at my best, but she consistently maintained a friendly and professional manner. She worked to ensure that my problem was fixed and followed up when necessary. She is terrific at her job."
Listed skills include Active Directory, Sharepoint, Technical Support, Trading Systems, and 23 others.
Current workplace
Melissa Ferrer's current company
Company context helps verify the profile and gives searchers a useful next step.
5 roles
Melissa Ferrer work experience
A career timeline built from the work history available for this profile.
Desktop Support Manager
Current
Dec 2011 - Present
Senior Desktop Support Analyst
Responsibilities:Respond Second Level desktop support calls Manage Active Directory user account tasks and troubleshooting Rollout new pc images via AltirisProvide support for MS Office applications including Outlook within an Exchange environmentUpdating and creating Sharepoint documentation for Support teams Maximo/IMS ticket administration by creating and processing service tickets Responsible for applying critical software upgradesMaintaining data integrity through duplication and restorationSetup and tear-down of conference room technology requestsKey Achievements:Assisted in NY power outage project properly testing hardware for functionalityImproving efficiency in accuracy of ticket management in a high volume volatile call centerContributed to team meetings and attended training sessions to implement new IT help desk initiativesSharing best practices methods and information with colleagues
Jul 2009 - Nov 2011
Help Desk Support Analyst (Fox Division)
Schedule hardware upgrades and software updates- Presenting reports and recommendations to senior management.- Designing, developing, testing, and implementing new systems- Providing system support and advising and training users- Managing high performance standards
Jan 2003 - Jul 2009
Desktop Technical Intern
Mar 2001 - Jan 2003
1 education record
Melissa Ferrer education
-
Devry University
FAQ
Frequently asked questions about Melissa Ferrer
Quick answers generated from the profile data available on this page.
What company does Melissa Ferrer work for?
Melissa Ferrer works for Rosenthal Collins Group.
What is Melissa Ferrer's role at Rosenthal Collins Group?
Melissa Ferrer is listed as Desktop Support Manager at Rosenthal Collins Group.
What is Melissa Ferrer's email address?
AeroLeads has found 1 work email signal at @rcgdirect.com for Melissa Ferrer at Rosenthal Collins Group.
Where is Melissa Ferrer based?
Melissa Ferrer is based in Greater Chicago Area, United States while working with Rosenthal Collins Group.
What companies has Melissa Ferrer worked for?
Melissa Ferrer has worked for Rosenthal Collins Group, Mf Global, and Fox Investments.
How can I contact Melissa Ferrer?
You can use AeroLeads to view verified contact signals for Melissa Ferrer at Rosenthal Collins Group, including work email, phone, and LinkedIn data when available.
What schools did Melissa Ferrer attend?
Melissa Ferrer holds Bachelors Of Science Degree, Business Information Systems from Devry University.
What skills is Melissa Ferrer known for?
Melissa Ferrer is listed with skills including Active Directory, Sharepoint, Technical Support, Trading Systems, Software Documentation, Troubleshooting, Electronic Trading, and Microsoft Exchange.
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