Melissa Firestone Email & Phone Number

Greater Atlanta Area

Personal Injury Paralegal at Ross & Pines, LLC- Review complex pre-suit files to prepare in-depth demands to insurance companies- Draft all documents to initiate new civil lawsuits- Draft other pleadings for cases in litigation- E-file for all civil cases (Odyssey, PeachCourt, CM-ECF-GA Northern, Middle, and Bankruptcy District Courts, etc.)- Create PowerPoint presentations for mediations, case reviews, and trials- Collect medical and billing records for pre-suit and litigated cases and prepare summarized medical chronologies- Work with opposing counsel, doctors, and clients to schedule meetings, depositions, etc. for attorneys - Coordinate court reporters and videographers for depositions - Assist attorneys and paralegals with trial preparation

Atlanta, Ga

• Schedule meetings, coordinate with clients, and manage calendars and contacts for attorneys and staff• Greet and direct clients, vendors and visitors, answer incoming calls, and forward voice, electronic, and paper mailings to appropriate individuals• Make foreign/domestic travel arrangements for attorneys including transportation, seminars, and activities• Organize and file records and invoices for expenses such as courier fees, FedEx packages, and office supplies, and report and monitor maintenance issues requiring service calls• Input expenses for filling, delivery, and service fees into Sage Timeslips based on client matter numbers• Balance client advance checkbook and account for various monthly bills, write and record checks for numerous services related to client matters, and help prepare detailed client billing statements• Create multiple personalized mailing labels for outgoing correspondence using Microsoft Office Suite• Coordinate catering for meetings as well as order courier, FedEx, and UPS pickups and deliveries• Order printing projects and transfer files to flash drives and CD’s for attorneys and staff members• Analyze information on Secretary of State websites to create spreadsheets monitoring corporations’ statuses• Maintain various office areas such as lobby, reception, conference rooms, and the mail room

Kennesaw, Ga

• Train and mentor associates in the areas of shrink management, cash accountability, cash office operations, front end coordinating, money services, lottery transactions and customer service• Accountable for handling and totaling over 20,000 dollars in cash affecting the bottom line nightly• Lead store level fundraising projects and created spreadsheets to keep track of associate involvement• Order supplies and merchandise to help maintain functionality of the store

Greater Atlanta Area

• Assisted with loss prevention (LP), shrink, and safety audits with LP and Safety Auditors for multiple stores• Collected data, reviewed CCTV footage, and interviewed associates relating to an investigation • Identified causes of shrink using an exception based reporting system (XBR) while collaborating with Loss Prevention Specialists on ways to improve identification techniques• Worked with Atlanta Division LP President personnel organizing and managing reports and schedules

Paralegal Certification, Legal

Bachelor Of Science (B.S.), Criminal Justice

High School Diploma

Activities and Societies: Drama Club, Basketball Cheerleading, Football Cheerleading, Band