- Assist in audit preparation and proceedings for both internal and external auditors.- Process transactions for relevant business processes in various systems and tracking tools-Demonstrate knowledge of processes and related systems to effectively perform responsibilities. - Solve problems by precedent and reference detailed instructions and procedural documents, escalating issues and seeking advice when faced with complex issues and problems. - Update processes and procedures (SOP)- Logistics support in key roll-outs in cooperation with Services Department.- Executive summaries elaboration.- Create proposals for special payments.- Create locks in sap .- Verify the documentation received by the customer to identify whether it is necessary to create or delete thelock from the system.- Quality checks- Manual posting of bank statements- Automatic posting of bank statements

Contact Center team:- Reconciles processed work by verifying entries and comparing system reports to balances.-Charges expenses to accounts and cost centers by analyzing invoice/expense reports.- Provide supporting documentation for audits.- Maintain confidentiality of organizational information.- Research and resolve invoice discrepancies and issues.- Correspond with vendors and respond to inquiries.- Perform mass updates as required.- Work with business units and process experts to resolve issues.- Help customers with complaints and questions.- Quality checksVendor Master Data team:- Execute changes to SAP master data (e.g. customer, vendor, materials etc.) as approved by the business).-Maintenance of Vendor Master Data, based on the requests and according to specific rules- Analyze processes to ensure correct structure of customer master data- Provides reporting-related work on vendor master data.- Quality checksPayments team:- Create proposals for special payments.- Create locks in sap .- Verify the documentation received by the customer to identify whether it is necessary to create or delete thelock from the system.- Quality checks- Manual posting of bank statements- Automatic posting of bank statementsInvoice Processing team:- Management of payable Non PO invoice posting- Management of payable invoices - Tax treatment- Quality checks

-Upload and update the flash sales on the website of our client, based on the contracts closed with varioushotels and companies.- Uploading of sales will imply a combination of selecting various predefined fields and giving a description ofservices provided, such as additional perks, etc.- Upload on the website a brief description of negotiated services. This narrative will be visible to membersthroughout the flash sale.- Assist the customer support department in responding to queries from customers.- Respond the queries coming from hotels and suppliers (rate amends, closeout dates, up to date roominglists)- Contacting different teams for additional details with regard to contracts with hotels, flash sales, etc.- Perform price-checking of offers to assess offer competitiveness based on request and prioritization.- Technical skills interview.

- Offering customer support to clients around the globe.- Working my skills every day to have happy and returning customers.- Help customers with complaints and questions.- Bilingual Spanish/English/Romanian customer service via phone and email.

- Offering customer support to clients around the globe.- Working my skills every day to have happy and returning customers.- Help customers with complaints and questions.- Bilingual Spanish/English customer service via phone