Melissa Frankman Email & Phone Number

Minnesota, United States

Brooklyn Park, Minnesota, United States

Robbinsdale, MN

Greater Minneapolis-St. Paul Area

• Responsible for the recruiting and facilitating placements throughout the Minneapolis/St. Paul area in the financial/banking industry, customer service and insurance industry
• Collaborate with hiring managers and executive leadership to analyze human capital needs that will drive business and support long-term revenue growth
• Utilize a consultative approach, delivering on specific chemistry and competency needs
• Building and nurturing a pipeline of candidates for future openings and potential referrals
• Manage team of 60 resources working at multiple locations
• Grew business by 80% in last three months

• Acted as strategic business partner to the Store Team Leader, making key decisions and implementing changes in order to improve store operations and drive sales.
• Responsible for Staffing: created strategic and proactive staffing plans for a store of 140-180 team members; utilized and interpreted survey and selection tools to staff the store with the most qualified candidates.
• Lead Training and Development: ensured quality training of all team members across the work centers; supported leadership development among supervisors and salaried managers; tied training and development to business.
• Promoted Retention: conducted monthly chat sessions for team member feedback; created and upheld an open-door culture; created action plans to retain key talent and minimize turnover.
• Managed Company Brand: adhered to legal standards and compliance; drove improvements by leading the team through change; managed payroll and overtime; used correct pay structure to uphold compliance with experience pay.
• Implemented a strong performance-based culture by influencing the store leaders to provide meaningful recognition to their teams and to handle all conduct and performance issues in an accurate, appropriate, timely and.

• Administered systems and programs to reduce loss, maintain inventory control, and increase safety.
• Identified opportunities for loss and develop strategies to eliminate it.
• Decreased store wide shortage by 5.5% in the second program year.
• Monitored compliance to operational, safety, and inventory control procedures, including physical security standards.
• Analyzed retail data to identify current or emerging trends in theft or fraud, both internally and externally.
• Coordinated volunteer events for the district, including National Night Out.

Rogers, MN

Greater Minneapolis-St. Paul Area

Greater Minneapolis-St. Paul Area

Bachelors Of Fine Arts, Fine And Studio Arts

Education record