Melissa Gallegos Email and Phone Number

Volunteer with various events throughout the years.

Volunteer with children's ministry and administration.

Answer phones and direct caller to correct destination. Greet incoming customers and direct them to their correct destination. File documents in chronological order for accounts receivable, create new folders for completed service invoices, monitor sales internet leads to be sure they are sending out first contact emails.

Responsible for shipping items via UPS, FedEx and USPS to customers daily, receiving shipments and putting away stock. Make deliveries to local shops, pick up returns and collect payments.

Order parts for incoming vehicles, verify and account for all incoming parts, return damaged and incorrect parts. Responsible for posting all invoices in Mitchell Repair center, scan invoices into the computer then attach to the electronically to corresponding repair orders, finally chronologically file the invoices for accounting. Organized parts in the parts room, label parts per repair order, deliver parts to the technicians as needed. Deliver vehicles to various locations as needed, pickup and drop off customers as needed. Answer phones and take messages. Help with cleaning around the office and shop. Mirrored estimates from CCC from various insurance companies and created repair orders. Scheduled glass work, incoming vehicles and helped with other tasks as needed. Helped in other departments such as reception and detail as needed.

Processing orders and payments, answering emails about shipping, answering multi-line phones, post-sale customer service, sales, coordinating with over 60 locations to ship orders on a timely basis, closing orders, making sure orders are paid on a timely basis, canceling orders, contacting customers to obtain valid addresses, updating orders with valid shipping information and help locations with various issues. Handled freight and UPS shipments.