Melissa Gear Email & Phone Number

Phoenix, Arizona, United States

Austin, Texas

• Pioneered the establishment of a professional HR culture, pivotal in sustaining accelerated company growth.
• Administered payroll, compensation, and benefits processes, ensuring fair and completive compensation practices.
• Developed, implemented, and managed comprehensive training curriculum across 8 company sites, enhancing training comprehension.
• Served as a key business partner, providing HR operational support to site managers across multiple locations to optimize customer service, workplace effectiveness and employee satisfaction.
• Initiated and managed a streamlined company investigation process, reducing workplace claim risks and ensuring compliance.
• Orchestrated the performance review process, fostering staff understanding of growth and development needs.

Chicago, Illinois, United States

• Held dual roles as head of curriculum and development and employee relations, overseeing employee review, training, onboarding, and curriculum implementation.
• Engaged in leadership, staffing, and employee-related meetings, contributing to strategic decisions.
• Provided trusted HR support for coaching, succession planning, employee relations, and performance management.
• Collaborated to boost morale, work relationships, and increase retention and productivity.
• Conducted program visits with potential clients, strengthening business partnerships.
• Managed confidential information and organized staff and child files.

Chicago, Illinois, United States

• Maintained up-to-date internal resources, tools, and communications.
• Managed office tasks, including answering calls, scheduling meetings, and organizing family files and conferences.
• Conducted internal evaluations and observations, contributing to performance reviews.
• Facilitated employee conflict resolution and organized effective meetings for positive resolution strategies.
• Conduced needs assessments for staff learning deficiencies and implemented goals to address employee needs.

Chicago, Illinois, United States

Master Of Science - Ms, Human Resources Management, High Honors

Bachelor'S Degree, Special Education And Teaching