Melissa Gear Email & Phone Number

Phoenix, Arizona, United States

Austin, Texas

• Pioneered the establishment of a professional HR culture, pivotal in sustaining accelerated company growth. • Administered payroll, compensation, and benefits processes, ensuring fair and completive compensation practices. • Developed, implemented, and managed comprehensive training curriculum across 8 company sites, enhancing training comprehension. • Served as a key business partner, providing HR operational support to site managers across multiple locations to optimize customer service, workplace effectiveness and employee satisfaction. • Initiated and managed a streamlined company investigation process, reducing workplace claim risks and ensuring compliance. • Orchestrated the performance review process, fostering staff understanding of growth and development needs. • Led full cycle recruiting and onboarding efforts for all 8 company sites, contributing to efficient and effective operations.

Chicago, Illinois, United States

• Held dual roles as head of curriculum and development and employee relations, overseeing employee review, training, onboarding, and curriculum implementation. • Engaged in leadership, staffing, and employee-related meetings, contributing to strategic decisions. • Provided trusted HR support for coaching, succession planning, employee relations, and performance management. • Collaborated to boost morale, work relationships, and increase retention and productivity. • Conducted program visits with potential clients, strengthening business partnerships. • Managed confidential information and organized staff and child files. • Led monthly professional development training on policies, safety protocols, staff bonding, and teaching practices. • Utilized Workday for full cycle recruiting and assisted employees with benefit open enrollment. • Effectively communicated through IMS, facilitating collaboration with enrollment counselors and offices for family transitions.

Chicago, Illinois, United States

• Maintained up-to-date internal resources, tools, and communications. • Managed office tasks, including answering calls, scheduling meetings, and organizing family files and conferences.• Conducted internal evaluations and observations, contributing to performance reviews. • Facilitated employee conflict resolution and organized effective meetings for positive resolution strategies.• Conduced needs assessments for staff learning deficiencies and implemented goals to address employee needs.

Chicago, Illinois, United States

Master Of Science - Ms, Human Resources Management, High Honors

Bachelor'S Degree, Special Education And Teaching