Melissa Gilkey

Melissa Gilkey Email and Phone Number

Chief Operating Officer @ Wirecutter
Chappaqua, NY, US
Melissa Gilkey's Location
Brooklyn, New York, United States, United States
About Melissa Gilkey

Proven, data-driven business leader with track record of delivering outstanding results and developing high performance cultures at media and tech startups.

Melissa Gilkey's Current Company Details
Wirecutter

Wirecutter

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Chief Operating Officer
Chappaqua, NY, US
Employees:
10449
Melissa Gilkey Work Experience Details
  • Wirecutter
    Chief Operating Officer
    Wirecutter
    Chappaqua, Ny, Us
  • Wirecutter
    Chief Operating Officer
    Wirecutter Aug 2020 - Present
    New York, Us
  • Kickstarter
    Vice President, Operations
    Kickstarter May 2019 - Jul 2020
    Work From Anywhere, Us
  • Kickstarter
    Sr. Director, Analytics & Insights
    Kickstarter Dec 2018 - May 2019
    Work From Anywhere, Us
  • Good Worldwide Inc
    Vice President, Growth & Product | Upworthy + Good
    Good Worldwide Inc Apr 2017 - Aug 2018
    Los Angeles, California, Us
    • Led cross-functional department responsible for aligning company’s editorial, audience engagement & marketing, and product operations with overall business priorities across three brands • Owned development of demographic, psychographic, and behavioral insights for an audience of ~120mm monthly users, overseeing experimentation, 3rd party data enrichment, and data warehousing & governance• Oversaw 51% growth in non-paid traffic within three months, diversifying channel distribution across partnerships (+210x), Instagram (+10x), email (+31%), and organic search (+28%)• Improved audience retention by 24% and increased Net Promoter Score (NPS) by 48% in three months• Owned strategy and P&L for nascent e-commerce business; set a Shopify launch record, driving exponential weekly sales growth in first 30 days• Drove content strategy and optimization; managing editorial department of 20+ employees, grew Facebook traffic by 2.4x within first 30 days and improved social engagement 2.2x after a Facebook algorithm change that harmed most other publishers
  • Upworthy
    Head Of Growth
    Upworthy May 2015 - Apr 2017
    Los Angeles, Ca, Us
    • Led department responsible for audience growth, insights, and monetization; launched new revenue stream that contributed >$500k within two quarters• Developed predictive models to successfully anticipate trends and optimize business operations to hit monthly visitor and ad revenue goals• Managed an annual paid marketing budget of >$1mm, consistently hitting customer acquisition cost (CAC) targets• Produced data-driven narratives that meaningfully contributed to landing significant revenue deals with Fortune 500 brands
  • Upworthy
    Optimization Chief
    Upworthy Aug 2014 - May 2015
    Los Angeles, Ca, Us
    • Introduced and led the execution of new content strategy that resulted in over 200% increase in content-sharing on social media and 82% increase in average reader time spent per article • Use advanced statistical analysis to decode Facebook’s newsfeed algorithm to develop strategies that nearly doubled monthly visitors to >20mm, Facebook followers to >11mm• Managed team of six editorial staff, who delivered 37% more page views than any other team, on average
  • Upworthy
    Sr. Business Intelligence Analyst
    Upworthy Sep 2013 - Jul 2014
    Los Angeles, Ca, Us
    • Created algorithm to identify YouTube videos with high virality potential, resulting in 287% increase in average page views per post and reversing a downward trend in overall site traffic• Built a survey system and methodology for measuring impact of client ad campaigns, directly contributing to the renewal of three of Upworthy's largest contracts
  • American City Business Journals
    Product Manager, Digital Platforms
    American City Business Journals Mar 2013 - Sep 2013
    Charlotte, Nc, Us
    • Designed proprietary Content Management System for newsroom of 1,600+ employees, with initial usability testing resulting in more than a 50% improvement in productivity• Oversaw A/B testing across 45 unique media properties, resulting in 12% lift in paid subscription rates in less than 30 days• Served as company’s “Data Evangelist”, spearheading data warehousing initiative to enable stronger customer insights
  • Red Ventures
    Sr. Business Operations Analyst (General Manager In-Training)
    Red Ventures Jun 2012 - Feb 2013
    Fort Mill, Sc, Us
    • Launched two new business units for the company, including hiring and on-boarding of 40 employees• Led team to enterprise sales record for key Fortune 500 partner, with top-tier subscriptions 230% higher than average • Managed and evaluated monthly P&L, including forecasting cash flows, customer LTVs• Designed website and CRM software; created KPIs and performance dashboards to track success
  • Red Ventures
    Acquisition Marketing Manager
    Red Ventures Oct 2010 - May 2012
    Fort Mill, Sc, Us
    • Oversaw 216% annual growth in EBIT while managing cross-selling operation across 15 strategic partners• Owned marketing channel P&Ls, demand generation forecasting, and cross-functional team of 13 reports• Developed algorithm-based cross-selling platform to serve personalized, high-conversion product offers
  • Red Ventures
    Acquisition Marketing Analyst
    Red Ventures Oct 2009 - Oct 2010
    Fort Mill, Sc, Us
    • Trained over 1,000 employees on customer referral program and implemented data-driven compensation structure • Owned analysis of product bundling on customer LTV; findings presented to Fortune 500 company executive team • Built A/B test design and risk analysis tool to more efficiently test, iterate, and store historical data
  • Davidson College
    Sr. Admissions Fellow
    Davidson College Aug 2008 - May 2009
    Davidson, North Carolina, Us

Melissa Gilkey Skills

Analytics Data Analysis Strategy Marketing Strategy Market Research Business Development Leadership Microsoft Office Crm Social Media Customer Segmentation Strategy Project Team Management Executive Presentations Strategic Partner Relationship Management Logical Framework Analysis Advanced Sql Management Public Speaking Business Strategy Building New Business A/b Testing Audience Development Cross Functional Team Leadership Customer Acquisition Product Management Operations Management Organizational Leadership Content Strategy People Management Business Strategizing

Melissa Gilkey Education Details

  • Davidson College
    Davidson College
    Economics

Frequently Asked Questions about Melissa Gilkey

What company does Melissa Gilkey work for?

Melissa Gilkey works for Wirecutter

What is Melissa Gilkey's role at the current company?

Melissa Gilkey's current role is Chief Operating Officer.

What is Melissa Gilkey's email address?

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What is Melissa Gilkey's direct phone number?

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What schools did Melissa Gilkey attend?

Melissa Gilkey attended Davidson College.

What are some of Melissa Gilkey's interests?

Melissa Gilkey has interest in Exercise, Sweepstakes, Home Improvement, Reading, Gourmet Cooking, Sports, Fishing, Home Decoration, Cooking, Electronics.

What skills is Melissa Gilkey known for?

Melissa Gilkey has skills like Analytics, Data Analysis, Strategy, Marketing Strategy, Market Research, Business Development, Leadership, Microsoft Office, Crm, Social Media, Customer Segmentation Strategy, Project Team Management.

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