Effectively collaborate with the internal and external Disney Team to leverage synergy opportunities across  functions and businesses which include retail, e-commerce, consumer products, and parks.  ▪ Develop strategies using company tools and help translate into specific priorities, objectives and action plans,  along with breaking down into Divisions of Responsibility of the leadership team.  ▪ Focus on performance management and growth development process to ensure the team… Show more Effectively collaborate with the internal and external Disney Team to leverage synergy opportunities across  functions and businesses which include retail, e-commerce, consumer products, and parks.  ▪ Develop strategies using company tools and help translate into specific priorities, objectives and action plans,  along with breaking down into Divisions of Responsibility of the leadership team.  ▪ Focus on performance management and growth development process to ensure the team understands their  role, growth, and next steps within the company. ▪ Leverage core competencies at all levels with myself and team to drive business-based behaviors that have a  direct impact on sales, service, and represent the Walt Disney Company.  ▪ Maintain a consistent and up to date succession plan consisting of both internal and external talent to ensure  success of the company going forward.  ▪ Provide support and direction during a company-wide initiative to change how we manage payroll and  tasks, including new time-management efficiencies, new in-store experiences, and company driven experiences.  ▪ Influencing results across a market by communicating “out of the box” ideas, best practices, and training and  development strategies.  ▪ Dedicated to an individualized training program and tailored the program to focus on strengths and  development opportunities, making sure to understand how that individual learns.   Show less

▪ Focus on Workforce management, by have top talent associates and managers in place to drive results in  sales, service, and overall customer experience.  ▪ Complete daily observations on associates and managers to align and understand selling behaviors along  with operational priorities.  ▪ Create an enthusiastic, motivational, inspired environment through high level of accountability and  responsibility.

-Responsible for recruiting, training, developing, mentoring, and communicating with all associates and managers to meet and exceed customer service and sales goals-Utilize profit and loss statements to properly manage and maintain store profitability and measure business performance-Complete weekly and monthly scheduling for both associates and managers to ensure the highest customer service levels -Plan and manage all delegated tasks and communications sent from the corporate… Show more -Responsible for recruiting, training, developing, mentoring, and communicating with all associates and managers to meet and exceed customer service and sales goals-Utilize profit and loss statements to properly manage and maintain store profitability and measure business performance-Complete weekly and monthly scheduling for both associates and managers to ensure the highest customer service levels -Plan and manage all delegated tasks and communications sent from the corporate office-Provide feedback, coaching, and guidance to enhance others growth and development on a consistent basis-Set clear and measurable expectations and goals that are properly aligned with the company’s mission and vision-Inspire and motivate the team through incentives and up front recognition-Empower and challenge associates and managers to play an active role in the team’s success Show less

Sets the standards for associates to follow in making customers first priority and maximizing sales and serviceEngage with customers, ensuring the highest customer service possibleResponsible for driving top line sales in the technology department and technology repairCreated an environment for success by embracing company methods and tools to ensure proper execution

Responsible for driving business to business sales and relationshipsActively prospected local businesses to grow current copy and print customer baseDeveloped a sales culture in the store that was focused on growing current relationships and sales as well as creating new ones through referrals, lead generation and outstanding serviceEnsured production deadlines, workflow processes, and quality standards to meet customers high expectationsConsistently followed up with customers… Show more Responsible for driving business to business sales and relationshipsActively prospected local businesses to grow current copy and print customer baseDeveloped a sales culture in the store that was focused on growing current relationships and sales as well as creating new ones through referrals, lead generation and outstanding serviceEnsured production deadlines, workflow processes, and quality standards to meet customers high expectationsConsistently followed up with customers and current business accounts to ensure all customer service and quality levels have been met using an online sales management system Show less

Supervise and effectively coordinate all store operations which includes inventory and setting ad and circular merchandiseDevelop an effective weekly schedule for associates based on sales and budget, along with business needsConduct monthly Loss Prevention and Safety audits to comply with company policy and procedure