Melissa Goodwin Email & Phone Number

Falmouth, England, United Kingdom

Leicester, United Kingdom

Operational management of administration functions relating to support of students and learning and teaching for the Schools of Maths, Engineering and Informatics. Managing team of 10 front line staff. Mentoring and coaching of colleagues across the institution.

Leicester, United Kingdom

Responsible for admin relating to learning and teaching for campus based students: undergrad, postgrad and PhD. Specific areas of responsibility included: timetabling, exams and assessment, curriculum planning, annual reporting.

Provided a confidential and reliable service for a number of professional clients. Duties covered; Home maintenance – sourcing service suppliers, Office Relocation, Holiday research and bookings, Leisure time – organising concert and theatre bookings, Party Planning and Event Management, House moving and key holding for couriers & deliveries, organising domestic cleaners, nannies, gardeners, dog walkers, filing & paperwork, health practitioners

Leicester, United Kingdom

Project management - refinement of the DMU brand from brief development, shortlisting of agencies, liasing with respective parties internally, managing agency and overall project outcomes.

Leicester, United Kingdom

The management of the University’s design studio where responsibility included overseeing all design, print and brand development. Ensuring all marketing communications were designed to the highest quality, met the brief, produced within budget and to deadline. Account management; liaising with clients and design team ensuring client’s needs are met, always ensuring a high standard of customer care. Managing Studio team (2 x seniors, 2 x art workers and 1 x copywriter); inspiring creativity, efficiency and effectiveness

Responsible for the development, implementation, and review of the Faculty’s marketing recruitment and admissions strategy so as to recruit high quality students from the local, national and international markets.

As a senior member of the management team, my role involved devising and implementing a number of high level key strategies to enhance the university’s recruitment and marketing activity for both UK and EU markets. 1. The implementation and supervision of a professional and comprehensive advisory service for prospective students and related stakeholders (families, teachers, etc) delivered through a variety of relationship building activities and events. 2. Events management, promotional campaign development, (including PR and media contact).3. Marketing activity across the Associate College Network; supporting progression to DMU and increasing recruitment to DMU programmes. 4. Developed and implemented customer service strategy for the University’s Enquiry Centre.5. Market tested new courses/programmes and marketing communications materials.6. PR/media contact for all issues relating to UK marketing and recruitment.

Leicester, United Kingdom

Ba (Hons) Marketing,, Marketing

BA Hons Marketing

9 Gcses And 2 A Levels, 2 A Levels; 9 Gcses

GCSEs and A levels