Melissa Gottfredsen Email & Phone Number

Deerfield, Illinois, United States

Deerfield Dermatology, a privately-owned, well-established, and high performing practice with over 50 years of presence within the Northshore of Chicago.

Elgin, Illinois

Oversees operations for 5 private practice dermatology offices in Illinois. Responsible for operational, revenue and profitability performance, as well as customer and patient satisfaction. Ensuring best-practices in with general operating policies, procedures and principles for physician practice. Front line resources for providers and on site staff for.

Mt Pleasant, WI

Southeastern Wisconsin

Oversight over 11 Dermatology clinics in Southeastern Wisconsin. Responsible for operational, revenue and profitability performance, as well as customer and patient satisfaction. Ensures best-practices implementation of operating policies, procedures and principles for physician practice. Front line resources for providers on day to day questions and.

Oversaw 8 depository accounts with payments including lockbox, wires and ACH ACH and EDI origination and implementationResearched and collaborated with finance on discrepancies, general ledger accounts and offsetsImplemented an electronic retrieval system and transmission processAudited and performed daily, weekly and monthly reconciliationReviewed and.

Implementation of system wide charity processing platformCoordinated application processing of internal charity care program Researched external payment sources and provided training Supervised, coached and counseled staff of 21 employees. Including recruitment, retention and time keepingCollaborated with multiple departments to identify needs

Racine, WI

Behavioral Health Responsible to meet with and coordinate funding as needed with patients using all available resources Coordinated with the physician, hospital and patient to ensure continuum of care Established payment arrangements and documentation of terms using established guidelines Reviewed of pending litigation working with 3rd party vendors and.

Responsible for communicating verbally with patients on account resolution via phone and face to faceEstablished payment arrangements and documentation of terms Coordinated and follow-up with multiple departments to ensure customer satisfaction and timely account resolution

Responsible for new account creation, loan origination and product sales Performed intermediate duties and support for branch operational activitiesPromoting business by providing good customer relations and assisting in product selection