• Collaborate closely with Chief Operating Officer and Owner in development and coordination of special projects, including software platforms evolution and implementation.• Analyze and continuously monitor internet listing service (ILS) advertising to assure optimal reputation management, effectiveness, and accuracy.• Drive revenues with thorough understanding of market conditions, developing comprehensive market surveys to determine and communicate recommendations for property improvements and changes in rent structure.• Promote formidable team building through in-depth group training and individualized mentoring and support, setting lofty, yet attainable goals.• Meticulous review of operating expense statements, ensuring compliance with lease obligations, providing expert oversight in evaluating and calculating budgets.

• Forged and sustained lasting relationships with key decision-makers among multi-family residential and commercial entities to negotiate profitable contracts and secure long-term agreements. • Illuminated path to success through innovative and effective marketing techniques and business management procedures, allowing portfolio repositioning to increase occupancy and optimize income.• Built and executed uplifting property advertising and marketing awareness campaigns through competitive research and audience identification processes.• Structured guidelines and procedures to streamline accounts payable and receivable, better protect the legal standing of the company, organize in-house operations, and initiate a unique team bonus program.• Skillful generation of accurate reports, financial and business analysis, bid submittals, and annual budget forecasts.• Seized every training opportunity to provide quality instruction, leveraging a caring, hands-on leadership style, producing top-quality teams with extremely high morale and performance standards.• Key resource in strategic decision-making for Wilson White Company, and primary resource for internal and external customer service efforts.

• Mission-minded, guiding every aspect of a diverse portfolio of company-owned properties.• Planned, developed, and initiated new property takeover procedures, developing comprehensive management plans for presentation to potential clients.• Fostered optimal performance and profitability, increasing online reputation and awareness through innovative advertising and marketing initiatives to improve positioning for new takeover properties.• Led by example, promoting the vision to focus all team members on reaching the common goal of delivering memorable customer experiences. • Accountable for monthly and annual budget preparation and sales reports, coordinating and directing ownership meetings.