Leads in the development, implementation, and administration of employee benefit, wellness programs. This role also implement and oversees all leave administration, Workers Compensation, retirement and unemployment benefits.Duties Include:1.Administers health & welfare and YMCA Retirement plans including enrollments and terminations, processes required documents to ensure accurate record keeping and proper deductions. 2.Always maintains confidentiality, ensures HIPPA and privacy compliance.3.Works with new hires to understand all the benefits that the Y has to offer.4.Compliant with ACA reporting.6.Manage retiree monthly benefits 7.Manages annual open enrollment process. 8.Processes monthly billings from insurance provider. Reconciles and resolves discrepancies with carriers, companies and payroll.9.Lead Association employee Wellness initiatives10.Manages Department of Labor Unemployment Claims and provides HR support at hearings.11.Processes and manages workers comp claims.12.Acts as a member of the Safety Committee, reviews accidents with committee and serves as a liaison to insurance carrier.13.Responds and manages leave time requests, including disability, FMLA and Workers Comp.14.Strives to assess and ensure employee understanding of Association policies, procedures, and benefit programs by communicating with branches and counseling employees as situations arise. Resolve employee issues related to health and welfare plans. 15.Acts as a liaison with insurance carriers and fosters effective relationships with client representatives.16. Assists employees with FMLA leave requests, disseminate appropriate paperwork for requested leave, helps employees with CT paid leave online applications, coordinate with AFLAC as needed to process CTPL claims, supplement salary as needed, complete timecards when employee is on leave.17. Completed and review all Accommodations requests. Ensure that employees are offered accommodations if needed or speculated.

• Communicate, facilitate, and be the main point of contact for all Open Enrollment periods• Maintain compliance and administer benefits plans included but not limited to: Medical, Dental, Vision, Life, STD, LTD, COBRA, Retirement plan, Health Savings accounts and Dependent care FSA accounts• Facilitate the enrollments and changes process with new hires and current employees as well as provide support with benefit claims issues• Ensure all benefit vendor systems are up to date with new hires and changes• Audit and process benefit invoices to ensure accurate enrollment and drops• Administer FMLA, CT Paid FMLA through AFLAC, Workers Compensation, and other leaves• Work/ coach employees through various leave processes and enable employees to understand their rights for the various state and employer based leaves and benefits, both paid and unpaid.• Keep up up-to-date with regulatory changes for CT Paid Leave and other state/federal programs• Preparing and Conducting Administration of New Hire Orientation • Ensuring new hire orientation and benefits orientation documents are prepared/ensuring onboarding trainings are completed• Maintaining Credential and License records• Processing employee verification requests• Working one on one with employees to assist them with any insurance issues, coverage lapses, leave requests or assisting them through the process of claim filings• Various organizational Wellness initiatives and communication: completed multiple successful step challenges while in office and continued to provide a robust wellness program for those employees working from home and in office.

• Maintain and update benefit materials to provide employees with the most up to date information on the plan as well as maintain compliance• Facilitate the enrollments and changes process with new hires and current employees as well as provide support with benefit claims issues• Ensure all benefit vendor systems are up to date with new hires and changes/Audit benefit invoices to ensure accurate enrollment and drops• Work with the Director of Human Resources to implement open enrollment process• Administer FMLA, Workers Compensation, and other leaves• Preparing and Conducting of New Hire Orientation for Clifford Beers Guidance Clinic, Mid Fairfield Child Guidance Center, and Youth Continuum, Inc. • Maintaining Credential and License records• Maintaining records in accordance with Joint Commission compliance standards• Responding to employee verification requests• Assist the Senior HR Associate with organization recruitment efforts• Maintain department filing & working with the Senior HR Associate to prep files for audits

• Triaging behavioral health crisis hotline calls that come through 211 United Way call center within the 17 town catchment area in CT (Greater New haven, Valley, Shoreline)• Screening call for safety concerns, assessing to see if 911 intervention is indicated• Registering crisis calls through our EHR (Sigmund) and keeping accurate notes and documentation of communication with clients • Responding to crisis calls within the community with clinician within forty five minutes • Completing a safety plan with client/family in the community and finding appropriate resources to make referrals to appropriate level of care/intervention needed• Navigating community referrals for clients and following up with family to provide ongoing crisis stabilization through home visits as well as community partnerships with mental health and community agencies• Providing on call case management support for crisis calls after hours and on weekends• Supervising and supporting 4 case managers on day to day responsibilities

• Collaborated with management and Human Resources to mediate workplace and staff issues• Engaged in contract negotiations 2018• Served as a liaison to staff to help educate employees on staff benefits and rights covered by the union contract • Served on the heath and safety board to address workplace safety issues• Conducted monthly union meetings with all union staff• Met with senior leadership quarterly regarding ongoing issues • Coordinated lay-offs with human resources staff as per contract

• Engaging with clients/families that have are classified as (SED), seriously emotionally disturbed and have complex behavioral health needs that require intensive coordination of care to avoid inpatient hospitalization, utilizing Milwaukee based Wraparound philosophy• Assessing strengths and needs of both client and family• Developing a Plan of Care for client and conducting monthly team meetings with all family and providers involved to re-evaluate needs and level of care for client• Conducting weekly home visits to ensure Plan of Care is implemented • Using state allotted funds/insurance of client to assess resources in local community • Providing outreach to local providers, schools and community resources including medical, behavioral health, financial/social services, non traditional, social/recreational

• DCF Group home advisor to youth that have been removed from their prior placement or families due to abuse or neglect. • Ensuring the supervision and monitoring of the children while providing assistance in daily activities, medication administration and documentation of daily progress