Mentored 10 team members to succeed within the company.Maintained high quality and friendly customer service to acquire customer loyalty by being patient with customers, greeting them as they enter and helping them locate items quickly.Verified customer checks and credit card applications.Used problem-solving skills to assist customers with store and product complaints.Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.Trained eight new cashiers in detail to run a register, promote loyalty cards and do returns. Marketed loyalty cards, won store contest in November 2013, tied in March 2014, best in store and placed among all Kansas City stores in July 2014.Notified fellow employees of credit card contests, participated in Credit Card Coordinator conferences and hung approximately 300 total signs around the store.

Raised $9,000 in donations to the ministryConstructed a contact base of over 900 people.Submitted detailed reimbursements with appropriate receipts.Contacted supporters about ministry to keep them informed.Facilitated questions for International students from 32 countries.

Utilized AP Style and editing techniques as managing editor of the student newspaper for the National Catholic Youth conferenceDesigned and wrote a backgrounder for MyCatholicVoiceConstructed a web page for Diocesan benefits using HTMLPublished an article in The Catholic Key called "Simple House, Big Hope (For the Poor)", Photographed Bishop for an online blogUsed video editing skills to make a video of highlights of a conference.