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Melissa Hamlyn Email & Phone Number

Customer Contact Officer at Aged Care Commission | Empathetic Problem-Solver | Integrating Creativity and Strategy in Aged Care at Aged Care Quality and Safety Commission
Location: Melbourne, Victoria, Australia 7 work roles 4 schools
1 work email found @artprocessors.net LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 86%

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Work email m****@artprocessors.net
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Role
Customer Contact Officer at Aged Care Commission | Empathetic Problem-Solver | Integrating Creativity and Strategy in Aged Care
Location
Melbourne, Victoria, Australia
Company size

Who is Melissa Hamlyn? Overview

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Quick answer

Melissa Hamlyn is listed as Customer Contact Officer at Aged Care Commission | Empathetic Problem-Solver | Integrating Creativity and Strategy in Aged Care at Aged Care Quality and Safety Commission, a company with 173 employees, based in Melbourne, Victoria, Australia. AeroLeads shows a work email signal at artprocessors.net and a matched LinkedIn profile for Melissa Hamlyn.

Melissa Hamlyn previously worked as Customer Contact Representative at Aged Care Quality And Safety Commission and Senior Support Coordinator at Art Processors. Melissa Hamlyn holds Foundations In Data Analytics from Coursera.

Company email context

Email format at Aged Care Quality and Safety Commission

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{first}.{last}@artprocessors.net
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AeroLeads found 1 current-domain work email signal for Melissa Hamlyn. Compare company email patterns before reaching out.

Profile bio

About Melissa Hamlyn

Iโ€™m a ๐—ฐ๐˜‚๐—ฟ๐—ถ๐—ผ๐˜‚๐˜€, ๐—ฐ๐—ฟ๐—ฒ๐—ฎ๐˜๐—ถ๐˜ƒ๐—ฒ, ๐—ฎ๐—ป๐—ฑ ๐—ฒ๐—บ๐—ฝ๐—ฎ๐˜๐—ต๐—ฒ๐˜๐—ถ๐—ฐ ๐—น๐—ฒ๐—ฎ๐—ฑ๐—ฒ๐—ฟ who blends ๐˜€๐˜๐—ฟ๐—ฎ๐˜๐—ฒ๐—ด๐˜† ๐—ฎ๐—ป๐—ฑ ๐—ถ๐—ป๐—ป๐—ผ๐˜ƒ๐—ฎ๐˜๐—ถ๐—ผ๐—ป to drive results. In my current role as a ๐—–๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐—–๐—ผ๐—ป๐˜๐—ฎ๐—ฐ๐˜ ๐—ข๐—ณ๐—ณ๐—ถ๐—ฐ๐—ฒ๐—ฟ ๐—ฎ๐˜ ๐˜๐—ต๐—ฒ ๐—”๐—ด๐—ฒ๐—ฑ ๐—–๐—ฎ๐—ฟ๐—ฒ ๐—–๐—ผ๐—บ๐—บ๐—ถ๐˜€๐˜€๐—ถ๐—ผ๐—ป, I am committed to providing ๐—ฒ๐—บ๐—ฝ๐—ฎ๐˜๐—ต๐—ฒ๐˜๐—ถ๐—ฐ, ๐—ต๐˜‚๐—บ๐—ฎ๐—ป-๐—ฐ๐—ฒ๐—ป๐˜๐—ฒ๐—ฟ๐—ฒ๐—ฑ ๐˜€๐˜‚๐—ฝ๐—ฝ๐—ผ๐—ฟ๐˜ to the aged care community. I leverage my expertise in ๐—ฐ๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐˜€๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฐ๐—ฒ and ๐—ฝ๐—ฟ๐—ผ๐—ฏ๐—น๐—ฒ๐—บ-๐˜€๐—ผ๐—น๐˜ƒ๐—ถ๐—ป๐—ด to address complex challenges, ensuring that the needs of both individuals and the broader system are met with care and efficiency.Previously, at ๐—”๐—ฟ๐˜ ๐—ฃ๐—ฟ๐—ผ๐—ฐ๐—ฒ๐˜€๐˜€๐—ผ๐—ฟ๐˜€, I found the perfect intersection of ๐—ฎ๐—ฟ๐˜, ๐—ฐ๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐˜€๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฐ๐—ฒ, ๐—ฎ๐—ป๐—ฑ ๐—ฑ๐—ฎ๐˜๐—ฎ-๐—ฑ๐—ฟ๐—ถ๐˜ƒ๐—ฒ๐—ป ๐˜€๐—ผ๐—น๐˜‚๐˜๐—ถ๐—ผ๐—ป๐˜€, optimising JIRA systems to enhance client experiences and improving response times by 20% for clients like ๐—ง๐—ต๐—ฒ ๐—š๐—ฒ๐˜๐˜๐˜† and ๐— ๐—ข๐—ก๐—”. My experience with ๐—–๐—ฅ๐—  ๐˜€๐˜†๐˜€๐˜๐—ฒ๐—บ๐˜€ (Salesforce, HubSpot) and ๐—ฝ๐—ฟ๐—ผ๐—ท๐—ฒ๐—ฐ๐˜ ๐—บ๐—ฎ๐—ป๐—ฎ๐—ด๐—ฒ๐—บ๐—ฒ๐—ป๐˜ ๐˜๐—ผ๐—ผ๐—น๐˜€ (Asana, Confluence) has consistently driven ๐—ผ๐—ฝ๐—ฒ๐—ฟ๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐—ฎ๐—น ๐—ฒ๐—ณ๐—ณ๐—ถ๐—ฐ๐—ถ๐—ฒ๐—ป๐—ฐ๐˜† and ๐—ฐ๐—น๐—ถ๐—ฒ๐—ป๐˜ ๐˜€๐—ฎ๐˜๐—ถ๐˜€๐—ณ๐—ฎ๐—ฐ๐˜๐—ถ๐—ผ๐—ป.In addition to my professional roles, I have successfully grown a ๐—ณ๐—ฟ๐—ฒ๐—ฒ๐—น๐—ฎ๐—ป๐—ฐ๐—ฒ ๐—ฑ๐—ฒ๐˜€๐—ถ๐—ด๐—ป ๐—ฏ๐˜‚๐˜€๐—ถ๐—ป๐—ฒ๐˜€๐˜€, expanding my client base by 30% and consistently delivering projects on time and within budget. My creative work in ๐˜ƒ๐—ถ๐˜€๐˜‚๐—ฎ๐—น ๐—ฎ๐—ฟ๐˜ ๐—ฎ๐—ป๐—ฑ ๐˜„๐—ฟ๐—ถ๐˜๐—ถ๐—ป๐—ด informs my approach to leadership, allowing me to combine ๐—ฒ๐—บ๐—ฝ๐—ฎ๐˜๐—ต๐˜† with ๐—ถ๐—ป๐—ป๐—ผ๐˜ƒ๐—ฎ๐˜๐—ถ๐—ผ๐—ป in all areas of my work.With a ๐—•๐—ฎ๐—ฐ๐—ต๐—ฒ๐—น๐—ผ๐—ฟ ๐—ผ๐—ณ ๐—™๐—ถ๐—ป๐—ฒ ๐—”๐—ฟ๐˜๐˜€ and certifications in ๐——๐—ฎ๐˜๐—ฎ ๐—”๐—ป๐—ฎ๐—น๐˜†๐˜๐—ถ๐—ฐ๐˜€ and ๐——๐—ถ๐—ด๐—ถ๐˜๐—ฎ๐—น ๐—ฃ๐—ฟ๐—ผ๐—ท๐—ฒ๐—ฐ๐˜ ๐— ๐—ฎ๐—ป๐—ฎ๐—ด๐—ฒ๐—บ๐—ฒ๐—ป๐˜, I am passionate about opportunities where ๐—ฐ๐—ฟ๐—ฒ๐—ฎ๐˜๐—ถ๐˜ƒ๐—ถ๐˜๐˜†, ๐˜€๐˜๐—ฟ๐—ฎ๐˜๐—ฒ๐—ด๐˜†, ๐—ฎ๐—ป๐—ฑ ๐—ต๐˜‚๐—บ๐—ฎ๐—ป-๐—ฐ๐—ฒ๐—ป๐˜๐—ฒ๐—ฟ๐—ฒ๐—ฑ ๐—ฎ๐—ฝ๐—ฝ๐—ฟ๐—ผ๐—ฎ๐—ฐ๐—ต๐—ฒ๐˜€ intersect. I thrive in environments that value ๐—ฒ๐—บ๐—ฝ๐—ฎ๐˜๐—ต๐˜†, ๐—ถ๐—ป๐—ป๐—ผ๐˜ƒ๐—ฎ๐˜๐—ถ๐—ผ๐—ป, ๐—ฎ๐—ป๐—ฑ ๐˜€๐˜๐—ฟ๐—ฎ๐˜๐—ฒ๐—ด๐—ถ๐—ฐ ๐˜๐—ต๐—ถ๐—ป๐—ธ๐—ถ๐—ป๐—ด, and I am excited to bring my unique perspective to every challenge I encounter

Current workplace

Melissa Hamlyn's current company

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Aged Care Quality and Safety Commission
Aged Care Quality And Safety Commission
Customer Contact Officer at Aged Care Commission | Empathetic Problem-Solver | Integrating Creativity and Strategy in Aged Care
parramatta, new south wales, australia
Employees
173
AeroLeads page
7 roles

Melissa Hamlyn work experience

A career timeline built from the work history available for this profile.

Customer Contact Representative

Current

Melbourne, Victoria, Australia

I am passionate about supporting individuals navigating aged care services by providing empathetic and clear communication tailored to their needs. In my role, I draw on a strong understanding of the Aged Care Quality Standards and the Charter of Aged Care Rights to guide both consumers and providers in understanding their rights and responsibilities. My.

Oct 2024 - Present

Senior Support Coordinator

Melbourne, Victoria, Australia

I was responsible for creating and managing a newly established support function from the ground up.Managed support for high-profile clients such as The Getty, Bob Dylan Center, and MONA, enhancing client satisfaction and retention by implementing efficient communication and support strategies.Optimised JIRA-based ticketing systems, reducing response times.

Aug 2022 - May 2024

Freelance Designer And Business Owner

Freelance

Australia

Managed a surface pattern design business, expanding the client base by 30% and ensuring timely project delivery, resulting in repeat business and client referrals.Developed unique design solutions for commercial clients, leveraging industry tools and data to create on-trend products that met market demands

Jan 2020 - Nov 2023

Senior Call Center Representative

Sydney, New South Wales, Australia

Addressed and resolved over 150 customer inquiries weekly, related to financial products and account management, achieving a 92% resolution rate and maintaining high customer satisfaction.Played a crucial role in testing and optimising the Open Banking platform, ensuring that it met regulatory standards and improved the customer experience.Provided.

Jan 2021 - Jul 2022

Call Center Support Representative

Australia

Managed customer inquiries related to delivery logistics and order status, maintaining a 90% satisfaction rate through effective communication and problem resolution.Coordinated with logistics teams to troubleshoot delivery issues, ensuring timely and accurate information was communicated to customers.Assisted in training and supporting new team members.

Jun 2019 - Sep 2020

Brand Ambassador

Australia

Showcased VAWAAโ€™s unique cultural offerings, increasing brand awareness by 25% through strategic content creation and targeted marketing campaigns.Developed engaging blog content and social media posts that expanded customer engagement by 30%, driving traffic to the platform and boosting customer interest. Managed and coordinated event logistics, ensuring.

Jan 2017 - May 2020

Hospitality Manager | 2008- 2019

Various Venues

Australia

Provided exceptional customer service in a high-pressure environment, managing customer interactions and ensuring operational excellence.Supervised teams of 10โ€“20 staff, coordinating daily operations including seating arrangements, reservations, and service flow, while maintaining high standards of cleanliness, hygiene, and safety.Managed POS and CRM.

Jun 2008 - Aug 2019
Team & coworkers

Colleagues at Aged Care Quality and Safety Commission

Other employees you can reach at agedcarequality.gov.au. View company contacts for 173 employees →

4 education records

Melissa Hamlyn education

Foundations In Data Analytics

I developed skills in data analysis, specifically focusing on data cleaning, analysis, and visualization using tools such as spreadsheets.

Bachelor Of Fine Arts - Bfa (Honours Year), Fine And Studio Arts

I have developed essential technical and conceptual skills while honing critical and analytical thinking. This experience has provided me.

Bachelors, Fine And Studio Arts

I have developed essential technical and conceptual skills while honing critical and analytical thinking. This experience has provided me.

Certificate Iii, Micro Business Operations

I have developed skills in business fundamentals through this qualification, specifically focusing on addressing compliance requirements.

FAQ

Frequently asked questions about Melissa Hamlyn

Quick answers generated from the profile data available on this page.

What company does Melissa Hamlyn work for?

Melissa Hamlyn works for Aged Care Quality and Safety Commission.

What is Melissa Hamlyn's role at Aged Care Quality and Safety Commission?

Melissa Hamlyn is listed as Customer Contact Officer at Aged Care Commission | Empathetic Problem-Solver | Integrating Creativity and Strategy in Aged Care at Aged Care Quality and Safety Commission.

What is Melissa Hamlyn's email address?

AeroLeads has found 1 work email signal at @artprocessors.net for Melissa Hamlyn at Aged Care Quality and Safety Commission.

Where is Melissa Hamlyn based?

Melissa Hamlyn is based in Melbourne, Victoria, Australia while working with Aged Care Quality and Safety Commission.

What companies has Melissa Hamlyn worked for?

Melissa Hamlyn has worked for Aged Care Quality And Safety Commission, Art Processors, Freelance, Virgin Money Australia, and Ikea Australia.

Who are Melissa Hamlyn's colleagues at Aged Care Quality and Safety Commission?

Melissa Hamlyn's colleagues at Aged Care Quality and Safety Commission include Daniel Ryan, Alisha Neupane, Robert Otto, Ankush Sharma, and Ekram Awadallah.

How can I contact Melissa Hamlyn?

You can use AeroLeads to view verified contact signals for Melissa Hamlyn at Aged Care Quality and Safety Commission, including work email, phone, and LinkedIn data when available.

What schools did Melissa Hamlyn attend?

Melissa Hamlyn holds Foundations In Data Analytics from Coursera.

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