Process all returns and refunds following GMP regulations. Pull daily reports and send out to team, front desk receptionist duties, direct and log all visitors, deliveries and inquires, walk-in customer orders and service. Supported customer care and compliance teams as needed with data entry, email / chat correspondence, mail orders, and customer service, working remotely.• Proposed and launched wellness initiative at Cottonwood facility, organizing mobile mammogram units, Bio-Metric screenings, and blood drives open to employees and public. o Spearhead monthly Wellness board and managed calendar of events.• Ensured refund rate within 72 hours, converting returns into new orders.• Suggested companywide search engine, sharing short cut notes document with team to improve consistent communication within departments and advising 3rd-party vendors to adjust excel to avoid errors in reporting.• Selected to complete Leadership Essentials program, improving skillset to increase work efficiency.

Focused, independent contractor managing large database of clients. Provided marketing through social media, and worked with multiple computer programs, including MLS, Flex MLS, Esign, DocuSign, and fingerprint clearance. Chairperson for MLS committee 3 years.• Analyzed client needs and advised appropriately, negotiating contracts and services, leading and coordinating all steps of transactional deadlines. • Established client trust and report, resulting in repeat sales and referrals.

Initiated outbound and handled inbound sales calls. Managed new account set up, and accurately tracked and reported daily sales. • Fostered business growth by developing customer relationships leading to repeat sales.• Provided customer service, engaging consumers to purchase products, increasing revenue

Conceptualized a successful cleaning business that serviced both commercial and residential clientsGenerate new clients MarketingEfficient and friendly service

Educated new owners in the utilization of their benefitsStrengthened the company's rating by providing excellent customer service Contributed to the compilation of "Timeshare 101"Save the saleProvide excellent customer service

Patient care and transportation. Maintain patient record, work closely with a wide variety of professionals, e.g. fire, police, health care providers