Melissa Hauser Email & Phone Number

Los Angeles, Ca, Us

Los Angeles, Ca

• Collaborate on strategic operations and implementation of polices and procedures for entire organization • Assist in fundraising for organization while managing communications and marketing tasks associated with organizational visibility • Plan events for organizational fundraising and team building• Built HR department including: creating performance management process and tracking, background check, onboarding, offboarding processes, engagement and NPS surveys and analysis• Rolled out international virtual wellness program with monthly challenges and weekly resources with over 80% engagement• Recruited over 17 new team members and implemented new ATS system (Lever)• Created and maintained a Notion database with all new HR policies and processes • Planned and facilitated 3 team retreats (domestic and international) in-person and remote attendance• Assisted in implementation of first employee handbook and healthcare benefit program

Los Angeles, California, United States

• Managed the full spectrum of HR functions during a rapid growth period for a $30 million business• Worked closely with leadership and agencies on recruitment strategies and lead new talent acquisition across all organizational levels for over 30 full-time employees, 10 contractors, and 350+ temporary hires• Managed all phases of full cycle recruiting, from initial sourcing and screening through offer negotiations and onboarding • Independently implemented the company’s hiring and onboarding process for 400+ employees• Designed company health benefit program, which includes: budgeting, plan selection- medical, dental, vision, and additional similar benefits • Implemented staff communication best practices and teambuilding events • Liaison between management and employees to maintain and improve company-employee relations, provide guidance on performance management, and enhance employee engagement

Mill Valley, California, United States

• Assisted in research, organization and development of content for book chapter regarding child psychotherapy • Managed social media accounts (Instagram, YouTube, Facebook) • Assisted with IT related tasks for family counseling sessions• Reviewed and edited literature in preparation for publishing

• Ensured 100% compliance in fast-paced nonprofit environment as the only HR employee for AmeriCorps• Independently conducted an immediate background re-check using new systems for over 300 AmeriCorps members before strict deadline when government regulations suddenly changed • Collaborated with national team to create presentations, train and educate over 25 regional employees regarding new government requirements to maintain grant compliance • Effective management of the AmeriCorps email domain and served as the point person for all AmeriCorps onboarding, off-boarding, early-exits, benefits, stipends and AmeriCorps member/staff issues• Assisted in the migration of new ATS and HRIS systems (Taleo/Oracle, to BirdDog HR) and implemented new cloud content management system (Box) for digital document storage and sharing

South Africa

• Managed over 50 volunteers in all three sectors of the organization and facilitated the recruitment of new volunteers world-wide• Led the Child Awareness Campaign, completing educational outreach to over 3,000 community members and children in 1 month, which resulted in securing government funding for the next fiscal year for the org• Created school vacation programs for the children’s shelter and drop-in center, including resourcing over 30 free educational activities for the children, reducing organizational costs

Oakland, Ca

• Independently completed initial compliance audit of three previous fiscal years, which included over 200 AmeriCorps member files per year• Successfully produced compliant files and completed extensive background checks for over 300 AmeriCorps members prior to start dates, resulting in an outstanding audit report from government auditors and saving the company from heavy audit fees• Created, maintained and consistently updated critical data Excel spreadsheets spanning the organization with confidential member information, specific grant data and other miscellaneous program details, ultimately streamlining org-wide communications and workflows for regional teams

Oakland, Ca

• Compiled and analyzed extensive engagement data from SurveyMonkey for over 400 employee surveys, summarized into spreadsheets for NPS analysis and conducted assessments of necessary improvements to increase overall employee satisfaction • Recruited and executed outreach to over 100 AmeriCorps applicants and references to achieve admission goals • Supported the on-boarding process of over 300 AmeriCorps members & 200 staff members, maintaining compliance for both, including organization and data entry into multiple management systems (ADP, JobScore, Assurint, OnCorps, Healthcare portal, etc.)

Oakland, Ca

• Led detailed on-boarding/off-boarding processes of 203 AmeriCorps members, who are imperative to Reading Partners’ mission to solve the literacy crisis in elementary schools• Gained invaluable knowledge of regional and national grant management of a growing non-profit by ensuring compliance, collecting necessary data and compiling required reports• Volunteered for auditing projects beyond my role expectations

San Francisco, Ca

▪ Demonstrates exceptional organizational skills by creating and maintaining important court documents such as pleadings, discovery and correspondence files▪ Assists in preparing depositions and meditations for trial for a variety of cases• Facilitated in strengthening legal arguments through meticulous research, detailed database reports and organization of significant documents for a variety of cases▪ Participated in deposition hearings to support attorney's needs

San Francisco, Ca

• Oversaw all office finances, budget management and organized legal proceedings using QuickBooks, Adobe, Dropbox and Microsoft Office Suite programs• Successfully implemented new strategies for increasing efficiency of billing procedures and maximizing profits using Amicus, Timeslips and QuickBooks programs• Demonstrated strong ability to multitask between administrative responsibilities, office organization and projects pertaining to various legal proceedings

Novato, Ca

• Database management, upkeep of inventory and website content, while simultaneously prioritizing phone/email orders, packaging products and ensuring on-time shipping for online orders• Played a critical role in the growth of the company by assisting in the opening of the first retail store and successfully expanding services including pet food distribution and grooming to increase revenue• Exceeded role expectations by taking on new management responsibilities of the retail store, while maintaining administrative duties and expanding customer base through marketing and advertising

Bachelor Of Science (B.S.), American Studies: Public Policy And Social Justice

Activities and Societies: Benjamin A. Gilman International Scholarship

Study Abroad, French Language And International Culture Studies

Paris, France