Melissa Heckbert

Melissa Heckbert Email and Phone Number

Team Manager at Staples @ Staples
framingham, massachusetts, united states
Melissa Heckbert's Location
Halifax, Nova Scotia, Canada, Canada
Melissa Heckbert's Contact Details

Melissa Heckbert work email

Melissa Heckbert personal email

n/a
About Melissa Heckbert

To work with a company that has team values and strives to be the best and give me the ability to create and have a WOW experience. To work with management to learn, grow and be challenged to be the best for customers, peers, company and myself.

Melissa Heckbert's Current Company Details
Staples

Staples

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Team Manager at Staples
framingham, massachusetts, united states
Website:
staples.com
Employees:
29840
Melissa Heckbert Work Experience Details
  • Staples
    Team Manager
    Staples Jan 2013 - Present
    Lower Sackville, N.S
    Motivate and develop associates, Communicate with team through team meetings, one on one’s and instant messaging/email, Monitor calls, Write and deliver performance appraisals, Regularly provide constructive feedback, Analyze and respond to data collected by coaching, sharing best practices and/or training, Provide recognition for achievements to motivate associates/team, Train team with training material provided by our training department for system enhancements, refresh training, etc.  Participate in Reward projects as SME, Member of the Great Place to Work Committee 
  • Staples
    Senior Service Representative
    Staples Sep 2009 - Sep 2013
    I develop, provide support and mentor new hires and associates, support my manager with daily tasks, provide coaching when needed, organize and facilitate meetings, developed a training manual for new staff, customer relations, support the phones, emails and faxed orders, work closely with our teams in US, assist other departments when needed, work with Microsoft Access, Excel, Power Point & Word on a regular basis.
  • Sackville Leisure Center
    Food Service Provider
    Sackville Leisure Center 2003 - 2009
    Nova Scotia, Canada
    Customer relations, cashier, cooking and cleaning.
  • Quill
    Electronic Order Proccessing Representative
    Quill 2005 - 2008
    Customer relations, assisting customers with orders, problem solving, assisted other departments when needed.
  • The Home Depot Canada
    Paint And Decor Representative
    The Home Depot Canada 2004 - 2005
    Pei And Ns
    Customer relations, color consultant, merchandising and maintaining inventory.
  • Avery'S Farm Market
    Assistant Manager
    Avery'S Farm Market 2003 - 2004
    Nova Scotia, Canada
    Customer relations, merchandising and maintaining inventory, balancing end of day cash, delegating duties among staff, placing stock orders for next business day, opening and closing.

Melissa Heckbert Skills

Customer Satisfaction Customer Service Call Centers Customer Retention Sales Microsoft Excel Microsoft Office Management Outlook Coaching Access Technical Support Troubleshooting Computer Hardware Call Center Process Improvement Telephone Skills Microsoft Word Merchandising Windows 7 Software Installation

Melissa Heckbert Education Details

Frequently Asked Questions about Melissa Heckbert

What company does Melissa Heckbert work for?

Melissa Heckbert works for Staples

What is Melissa Heckbert's role at the current company?

Melissa Heckbert's current role is Team Manager at Staples.

What is Melissa Heckbert's email address?

Melissa Heckbert's email address is me****@****les.com

What schools did Melissa Heckbert attend?

Melissa Heckbert attended Success College, Nova Scotia Community College, Sackville High School.

What are some of Melissa Heckbert's interests?

Melissa Heckbert has interest in Disaster And Humanitarian Relief.

What skills is Melissa Heckbert known for?

Melissa Heckbert has skills like Customer Satisfaction, Customer Service, Call Centers, Customer Retention, Sales, Microsoft Excel, Microsoft Office, Management, Outlook, Coaching, Access, Technical Support.

Who are Melissa Heckbert's colleagues?

Melissa Heckbert's colleagues are Jason Sigler, Brown Co, Christina Wilkinson, Andrew Scholler, David Paulk, Allen Morrison, Je'nisa Waugh.

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