Melissa Hewitt Email & Phone Number

With over six years of work experience in professional services, customer success, and software implementations, I am energized by helping my customers and colleagues succeed. As a strategy consultant at Simpplr, I leveraged my certification in Prosci Change Management to deliver successful implementation projects for clients across various industries, such as healthcare, education, and manufacturing. I worked with cross-functional teams to design, configure, and launch Simpplr's intranet platform, ensuring alignment with the client's vision, strategy, and culture. I also provided training, support, and best practices to drive adoption, retention, and satisfaction among end users. Previously, as a senior customer success manager at NewsCred, I managed a portfolio of enterprise accounts, overseeing the delivery of content marketing services, and building long-term relationships with key stakeholders. My core competencies include customer success, team building, change management, and project management. I have an interest in global affairs and social justice.

Listed skills include Community Development, Grant Writing, Microsoft Office, Nonprofits, and 13 others.