Melissa Hilliard Email & Phone Number

Atlanta, Ga, Us

Canton, Georgia, United States

Lakeland, Florida, United States

• Collaborated with L&D team members to design 2 interactive 90 minute VILTs on giving effective feedback and using storytelling to communicate in the workplace. • Interviewed learners across multiple job levels to gather relevant material for course content.• Wrote performance objectives, developed instructional strategies, and created instructional content to maximize learning outcomes and on-the-job transfer of new skills.• Wrote interactive learning content such as case studies, role-playing activities, discussion guides, problem-solving exercises, polls, and video scripts to engage learners with relevant activities. • Created design documents to facilitate development of learner-facing instructional materials.• Crafted facilitator guides for two communication skills VILTs to describe learning activities and support and prepare facilitators to lead lessons successfully.

United States

• Taught 25-30 online, one-on-one, ESL classes a week to students aged 5-15, over 2500 total• Designed learning experiences built on the VIPKid digital curriculum by curating and developing physical and digital supplemental material to enhance language acquisition• Gamified lessons with student-tailored reward systems to optimize engagement• Delivered customized written feedback after every class detailing students’ mastery and areas for improvement to facilitate practice and retention and celebrate growth• Cultivated steady repeat students as an independent contractor by developing positive cross-cultural relationships with Chinese students and families through digital channels• Received over 1800 perfect “five-apple” class reviews reflecting positive learning experiences

Greater Atlanta Area

• Wrote short, monthly inspirational articles for "Tapestry" magazine• Wrote featured articles for "Indeed" magazine

Duluth, Ga

• Designed and developed a writing skills curriculum to fill a grade-wide writing skills gap • Created and facilitated a middle-grades writing instruction workshop to fellow teachers based on my writing skills curriculum content for a district-wide conference• Designed engaging lesson plans that met school standards, objectives and student needs • Developed original instructional materials and activities to enhance knowledge acquisition• Communicated with parents through written newsletters and monthly parent class meetings to share learning goals, upcoming events and areas for student improvement• Project managed a student initiative to organize and run a neighborhood carnival with student-built games to raise money for local families in need• Delivered math, composition, grammar, literature, history, and science instruction

Greater Atlanta Area

• Managed a tutoring and adult ESL center for international students and their families• Recruited and managed volunteers to provide consistent free tutoring and adult classes• Designed a physical tutoring classroom space using donated furniture and supplies• Organized and facilitated community and seasonal events to support at-risk families• Collaborated with local community leaders to address the unique needs of a diverse and underserved area

Adairsville, Ga

• Converted an advanced ninth-grade physical science curriculum to sixth-grade appropriate lessons by consulting a ninth-grade textbook and educational SMEs• Designed and developed demonstrations, hands-on activities, role-playing scenarios, guided note-taking, and assessments to enhance learning outcomes• Facilitated learning activities through remedial support and extension opportunities • Delivered physical science, geography, and reading instruction to sixth-graders through a provisional certification while simultaneously taking education classes

Bachelor Of Arts - Ba, Communication And Media Studies

Master Of Science - Ms, Educational/Instructional Media Design, 4.0

Activities and Societies: Instructional Systems Student Association