Making lives easier for small businesses in our local area through freelance consulting and contract work. Implementing process improvements, designing and building automated service catalogues and price books, campaign and project management.

Campaign Manager for local Council election for group of first-time independent candidates. Received a mammoth 30% of the primary vote and 2 seats on council. Led campaign Strategy, messaging, fundraising, website design and build, CRM, flyer design, production and distribution, volunteer scheduling and logistical coordination. Only campaign to have volunteers at all central polling places on election day, with some 340 shifts filled.

Conception and execution large scale transformation across Technology Enablement. Includes re-imagining our key value streams and driving breathtaking simplicity across our strategy to execution life-cycle.

Provided senior leadership through time of significant change. Included leadership of all enterprise portfolio management and governance activities across our $500m IT for Transport portfolios; Strategy and Roadmap Development, team structuring, recruitment, service catalogue development, and execution planning.Next role was Director, Make It Happen program to lead the Strategic execution activities.

Transformed the development and management of internal service agreements. Drove standardisation in service management, increased quality and timeliness in client and customer outcomes. Lead the execution of complex, high-profile transformational initiatives. Establish, mobilise and align multi-disciplinary and multi-agency teams. Led team of 20+, increased engagement through various change and reform processesInstilled clear purpose and alignment between activity and strategic outcomes* Developed and executed strategic charging model and annual agreements for Corporate Services to 11 internal clients (~$700m p.a.)* Reduced annual execution time by 5 monthsStrategic execution:* Enablement Program - Enable Machinery of Government changes by amalgamating enterprise systems to suppot merge of RMS and TfNSW* Established a single entry point to access disparate corporate services systems, delivered on time and under budget.Delivered Onboarding improvements to critical processes to improve candidate experience* Increased day 1 access for rehires from 0% to 80%* Foundational work enabled significant improvements over the following years.

Conception and execution of cross-functional transformational programs across Corporate Services. Drove people, process and system changes, to improve the client and customer experience. Established, mobilised and aligned multi-disciplinary teams. Managed time, budget quality outcomes. Established and leveraged Executive sponsorship to drive program outcomes forward.

Re-imagined the approach to Revenue Protection in NSW. Instilled a focus on Compliance rather than Evasion, driving a suite of behavioural change initiatives that made it easy to comply, and halved fare evasion in two years.* Developed and executed fare compliance strategies for the Transport cluster, including management of agreements and contracts for the provision of fare compliance services. * Data transformation program to provide an evidence base for proactive intervention. * Reduced fare evasion from 11 per cent to a globally competitive <5 per cent.* Developed and implemented the cluster Revenue Protection Strategy* Saved $47 million annually by reducing fare non-compliance from 11% to < 5%* Drove restructure of 226 positions across Sydney Trains Fare Compliance Unit* Managed MoU with Police Transport Command* Drove legislative change to the Passenger Transport Act and Regulation* Implemented new app to support electronic ticketing compliance* Implemented award winning compliance campaigns* Delivered 'Vanguard', a cross cluster data project across Transport, Justice, and Finance and Investment

Train Guard for Sydney Suburban train network. Responsible for safe operation of electric trains, customer service, on a highly complex network that transports 1 million people every peak.