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Consumer brand marketers - if you want your prospects to behave like your customers behave, they need to believe what your customers believe. Here’s how ⬇️Using The Perception Gap approach, brands get clear on what differentiates customers from prospects, making it much easier to build messaging that attracts more buyers and accelerates revenue growth.WHAT IS “THE PERCEPTION GAP” APPROACH?The Perception Gap is the difference between how current customers view your brand and how prospects see it. This gap is often misunderstood or ignored, but it holds the key to unlocking untapped growth.The key to closing the gap lies in understanding the unique perspectives of both groups. By uncovering specific insights, brands can tailor their messaging to bridge the divide.The result? Clearer communication, stronger connections, and accelerated customer acquisition — fueling sustainable revenue growth.WHO IS IT FOR?✅ Established consumer brands looking to accelerate revenue growth✅ Marketing leaders ready to invest in consumer insights and make data-driven decisionsHOW IS “THE PERCEPTION GAP” DIFFERENT?In my experience working with consumer brands over the last 20+ years, a common barrier to revenue growth is having too many ideas, not a lack of ideas. Time, energy and budget get spread thin, the business stalls and growth remains just out of reach.The Perception Gap approach makes it easy to prioritize the messaging most likely to move the needle with prospects.The impact? A new level of clarity on how to target your ideal client so you can stop wasting time and money on efforts that aren’t effectively impacting the bottom line.WHAT PAST CLIENTS SAY…"Melissa has an incredible ability to unpack strategic choices and build alignment to one clear path forward in a sea of endless viable options. She makes the nebulous concrete and clear.” - Jennifer Nobui, Chief Marketing Officer“I was struggling to understand which of the benefits were most important. Now I’m empowered with a new mindset of what to focus my marketing message towards to attract new clients.” - Nikki Rausch, CEO of Sales Maven“I hated my marketing plan and it wasn't bringing in sales. Melissa made it easy to make a plan because we could look at where we needed to focus and stop spreading ourselves so thin.” - Stephanie Kunkel, FounderREADY TO CLOSE THE PERCEPTION GAP?1. Connect with me (or hit the Follow button) so you don’t miss any Perception Gap content2. Send me a DM, let’s chat about your business
Crow & Pitcher Llc, A Brand Strategy & Insights Consultancy
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Ceo And Lead StrategistCrow & Pitcher Llc, A Brand Strategy & Insights Consultancy 2021 - PresentMid size/mid market consumer brands hire me to gain a new level of clarity on how to target their ideal client and stop wasting time and money on efforts that aren’t effectively impacting their bottom line.They grow their revenue without having to increase the size of their team or marketing budget.I have a particular fondness for working with marketing leaders who have a team of executors but carry the burden of more strategic work themselves. Where the day-to-day grind keeps getting in the way of new ideas, bigger picture thinking, and strategic revenue growth initiatives. You can finally tackle that work and unlock the growth you know is lurking in your business. I can help you get there. -
Customer Acquisition AcceleratorCrow & Pitcher Llc, A Brand Strategy & Insights Consultancy 2021 - PresentEasily turn prospects into satisfied customers with the Customer Acquisition Accelerator. Find and close The Perception Gap to attract more buyers and accelerate revenue growth. -
Custom Growth Strategy ProjectsCrow & Pitcher Llc, A Brand Strategy & Insights Consultancy 2021 - PresentWhether you're looking to grow or sell your business, we'll show you how to get there faster. Specialties include strategic business planning, growth drivers analysis and market opportunity identification. -
Revenue360 Jump StartCrow & Pitcher Llc, A Brand Strategy & Insights Consultancy 2021 - PresentTransform your business and fuel rapid growth with the Revenue360 Jump Start program. Uncover your top opportunities for growth, spend less time re-prioritizing resources and grow with confidence. -
Brand Strategy & Innovation Leader | Kleenex BrandKimberly-Clark Aug 2019 - Dec 2021Irving, Tx, UsArchitect of new brand positioning, business strategy and 5 year innovation plan to fuel sustainable brand and category growth in a historically declining category. Leveraged segmentation, consumer needs fundamentals, emotion driven design, cutting edge market research techniques and brain science based tools to drive behavior change. -
E-Commerce Strategy & Execution Leader | Consumer Tissue BusinessKimberly-Clark Dec 2017 - Sep 2019Irving, Tx, UsLed strategy development and deployment to achieve accelerated growth with both pure play and omnichannel customers for Kleenex, Cottonelle, Scott and Viva Brands. Changed corporate Go To Market principles to enable eCom specific growth driving tools. Gained approval for increased investment and new investment strategy for eCom specific product innovation, sales driving tactics, and test and learn approaches in emerging spaces (especially click and collect models). General Manager of Kleenex Domain Expansion Innovation - Responsible for $400K annual eCom start-up business Kleenex Facial Cleansing product line (5 products in beauty category). Responsible for current year delivery and innovation pipeline plus retail channel development to enable exponential growth over 5 year time horizon. Due to changing business environment, responsibilities shifted to evaluating long term business potential and recommending business exit. Business shut down and divested in 2018. -
Marketing Director | U By Kotex BrandKimberly-Clark Jun 2014 - Dec 2017Irving, Tx, UsImproved ROI for advertising (+32%) and consumer promotion (+25%) via enhanced creative effectiveness and channel mix optimization for $40MM+ budget. Increased equity +2 pts with target consumer group and +0.4 pts for the total market, while taking on the established category leader as a scrappy and enthusiastic challenger brand.Responsibilities included P&L delivery, marketing execution for 1-3 year horizon, agency guidance, and leadership for 7 direct reports. Led completion of new global consumer segmentation, 5-year Innovation Portfolio, 3-year Strategic Business Plan, 2018 Annual Operating Plan, and National Sales Meeting presentation to an audience of 700+. -
Brand Manager, Execution And Shopper Marketing | Poise BrandKimberly-Clark Sep 2011 - Jun 2014Irving, Tx, Us -
Cross Functional Project Leader, R&D Innovation ProjectsKimberly-Clark Jul 2004 - Sep 2011Irving, Tx, Us -
Product DeveloperKimberly-Clark Jul 1999 - Jul 2004Irving, Tx, Us
Melissa Jacobs Education Details
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University Of Wisconsin OshkoshMaster Of Business Administration - Mba -
Purdue UniversityChemical Engineering
Frequently Asked Questions about Melissa Jacobs
What company does Melissa Jacobs work for?
Melissa Jacobs works for Crow & Pitcher Llc, A Brand Strategy & Insights Consultancy
What is Melissa Jacobs's role at the current company?
Melissa Jacobs's current role is Closing the Perception Gap is the key to fueling revenue growth. Ready to be shown how? | Brand Strategy and Insights for Mid-Size Consumer Brands.
What is Melissa Jacobs's email address?
Melissa Jacobs's email address is me****@****tkc.com
What schools did Melissa Jacobs attend?
Melissa Jacobs attended University Of Wisconsin Oshkosh, Purdue University.
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