Melissa Kelley

Melissa Kelley Email and Phone Number

Supply Chain and Logistics Specialist @ Curran & sisalcarpet.com
Seattle, WA, US
Melissa Kelley's Location
Seattle, Washington, United States, United States
About Melissa Kelley

With over 20 years of experience in logistics, supply chain management, and client services, I am a seasoned professional adept at optimizing operations and driving efficiency. My career spans diverse roles, including leading logistics teams at Atlas Coffee Importers, where I managed the importation and distribution of 12.5 million pounds of green coffee annually and spearheaded the implementation of advanced digital tracking systems. My experience extends to managing vendor relationships, improving process efficiencies, and overseeing international and domestic logistics operations.At Jones Soda Co., I successfully managed logistics programs and office relocations, resolved complex shipment issues, and supported sales teams with client deliveries and special projects. My earlier roles at Coldwater Creek and As Soon As Possible, Inc. honed my skills in customer care, staff management, and project coordination, demonstrating my ability to enhance customer satisfaction and streamline operations.I am recognized for my strategic thinking, problem-solving capabilities, and collaborative approach, consistently delivering high-quality results and driving continuous improvement across all facets of logistics and client management.

Melissa Kelley's Current Company Details
Curran & sisalcarpet.com

Curran & Sisalcarpet.Com

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Supply Chain and Logistics Specialist
Seattle, WA, US
Melissa Kelley Work Experience Details
  • Curran & Sisalcarpet.Com
    Supply Chain And Logistics Specialist
    Curran & Sisalcarpet.Com
    Seattle, Wa, Us
  • Atlas Coffee Importers
    Head Of Logistics
    Atlas Coffee Importers Oct 2020 - Dec 2023
    Seattle, Washington, United States
    • Directed inbound and outbound logistics teams, overseeing the importation, receipt, warehousing, and distribution of 12.5M pounds of green coffee annually.• Implemented and optimized processes, key metrics, and compliance measures as a subject matter expert.• Managed inventory processes including physical transfers, blends, tolls, and reconciliations.• Fostered and maintained relationships with international and domestic vendors, negotiating rates and services, and managing invoicing and reporting.• Led global collaboration initiatives with Gruppe member colleagues.• Contributed to the implementation of a digital tracking and document transfer blockchain platform and ERP software.
  • Atlas Coffee Importers
    Manager Of Customer Service And Logistics
    Atlas Coffee Importers May 2016 - Oct 2020
    Seattle, Washington, United States
    • Oversaw green coffee importation, warehousing, inventory management, and order processing, ensuring timely delivery to clients.• Managed vendor relationships, including rate negotiations and invoice reviews.• Supervised a team of five, ensuring exemplary levels of client care and service.• Developed and documented departmental processes to enhance efficiency.• Navigated the transition from an independent importer to a member of a multinational green coffee service group.
  • Atlas Coffee Importers, Llc
    Logistics Analyst - Inbound
    Atlas Coffee Importers, Llc Jun 2015 - Aug 2016
    Seattle, Washington, United States
    • Coordinated green coffee importation with exporters, freight, customs brokers, and warehouses., both directly and through counter-party agencies.• Monitored freight status to identify and resolve issues, reviewing and processing necessary documentation.• Completed inventory-related projects including transfers, work orders, sampling, periodic system and physical reconciliations, and handled vendor bill accuracy.
  • Atlas Coffee Importers, Llc
    Logistics Analyst - Outbound
    Atlas Coffee Importers, Llc Mar 2013 - Jun 2015
    Seattle, Washington, United States
    • Managed delivery logistics for green coffee to domestic and international clients.• Prepared delivery orders, sourced freight, resolved transit issues and handled freight claims.• Conducted transfers, requested samples, coordinated returns, issued work orders, and processed vendor invoices for multiple third-party facilities. • Maintained databases for client preferences and vendor tariffs, and managed service interruption calendars.
  • Jones Soda Co.
    Logistics Manager
    Jones Soda Co. Mar 2012 - Mar 2013
    Seattle, Washington, United States
    • Led logistics operations for finished goods delivery across North America, managing shipment tracking, customs issues, freight claims, and invoicing.• Conducted quarterly RFPs for transportation • Managed annual client gift creation and distribution.
  • Jones Soda Co.
    Facilities Manager
    Jones Soda Co. 2011 - 2013
    Seattle, Washington, United States
    • Oversaw sourcing and management of cleaning and maintenance services.• Managed office relocation, including site selection, lease negotiations, and coordination with architects, contractors, and movers.
  • Jones Soda Co.
    Customer Service Coordinator: National, International, And Midwest/East Coast Dsd Accounts
    Jones Soda Co. Mar 2005 - Jul 2012
    Seattle, Washington, United States
    • Supported sales teams by coordinating deliveries for national and international clients. • Acted as primary contact for high-profile clients such as Starbucks, Barnes & Noble, and Panera, and participated in their annual vendor shows. • Collaborate with Marketing and Operations teams on special projects and client gifts.
  • Coldwater Creek
    Assistant Store Manager
    Coldwater Creek 2002 - 2004
    Seattle, Washington, United States
    • Managed up to 40 retail staff and organized business-generating events for the flagship location, resulting in increased sales and improved customer satisfaction.• Organized training processes to optimize team efficiency. Trained new store staff on client care and financial transaction procedures. Developed a retail-wide Procedure Manual and contributed to a sales training video.
  • Coldwater Creek
    Customer Care Team Lead
    Coldwater Creek 2001 - 2002
    Seattle, Washington, United States
    • Supervised retail sales staff, conducted training, scheduled staff, and completed performance reviews. • Assisted clients and received high praise in secret shopper reports.• Organized and presented customer outreach events, coordinated bus trips for clients, and created lunchtime workshops in-store for clients.
  • Coldwater Creek
    Customer Care Associate
    Coldwater Creek 2000 - 2001
    Seattle, Washington, United States
    Provided exceptional customer service, managed multiple clients simultaneously, and completed transactions with accuracy.
  • As Soon As Possible, Inc.
    Account Coordinator
    As Soon As Possible, Inc. 1999 - 2000
    Minneapolis, Minnesota, United States
    • Coordinated printing orders and communicated with clients, sales, and production departments including digital photography, scanning, prepress, digital offset, direct-to-plate, large format, and bindery.• Managed multiple projects, and communicated solutions for production issues. • Created an archive of project samples, enhancing efficiency for repeat clients.
  • As Soon As Possible, Inc.
    Project Coordinator, Large Format Department
    As Soon As Possible, Inc. 1997 - 1999
    Minneapolis, Minnesota, United States
    Scheduled and coordinated large format graphics projects, maintained quality standards and handled departmental billing.

Melissa Kelley Education Details

Frequently Asked Questions about Melissa Kelley

What company does Melissa Kelley work for?

Melissa Kelley works for Curran & Sisalcarpet.com

What is Melissa Kelley's role at the current company?

Melissa Kelley's current role is Supply Chain and Logistics Specialist.

What schools did Melissa Kelley attend?

Melissa Kelley attended University Of Minnesota, Robbinsdale Armstrong High School.

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