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26 years of experience in the health care industry at Blue Cross Blue Shield of North Carolina in a multitude of roles and different departments. Some of the different departments include, Front-End Claims Entry, State Personal Care Plan (PCP-HMO product) Subscriber Services, Divisional/Quality Assurance Subscriber Services, Adjustment Processing, Medicare and Dental Claims Processing, Information Systems, Corporate Project Office (CPO), Enterprise Project Office (EPO), and Enterprise Portfolio Management (EPM)Specialties: Business Analysis, Customer Service, Management, Data Entry
Cardinal Innovations
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Data AnalystCardinal Innovations Mar 2012 - PresentI am responsible for writing pivot table queries which use the Business Intelligence Warehouse data for reporting. The reports I develop are sent to the Executive Leadership Team, the Governing Board and other interested parties within the company.
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Enterprise Business AnalystBluecross Blueshield Of North Carolina Jan 2007 - Feb 2012Collaboration with other departments to create new business processes, triage for severity and business impact of analysis tools production issues, provide root cause analysis for user and system performance, coach and mentor users in learning and using the tools, and conduct and report on FRRM/IT Controls Audits.
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Senior Business ConsultantBlue Cross Blue Shield Of North Carolina Jan 2000 - Dec 2006For each corporate project, I produced the following documentation: • Business Requirements, Business Requirements Document (BRD) and Functional Specifications or Business Requirements and Use Cases• Requirements Strategy Plan and Timetable • Assisted in identifying project scope and approach • Setting and meeting project time line deliverables
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Associate DeveloperBluecross Blueshield Of Nc Jan 1998 - Dec 2000Production issue resolution design and execution, data table maintenance, quality walk-through peer reviews, change management documentation and process for solutions move to production, facilitate lessons learned debiefs, queried databases using SQL and created/updated computer programs using COBOL, EasytrievePlus, and JCL.
Melissa Kempf Skills
Melissa Kempf Education Details
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Worcester State UniversityBusiness Analysis -
University Of North Carolina At Chapel HillPsychology
Frequently Asked Questions about Melissa Kempf
What company does Melissa Kempf work for?
Melissa Kempf works for Cardinal Innovations
What is Melissa Kempf's role at the current company?
Melissa Kempf's current role is Data Analyst at Cardinal Innovations.
What is Melissa Kempf's email address?
Melissa Kempf's email address is me****@****snc.com
What is Melissa Kempf's direct phone number?
Melissa Kempf's direct phone number is (704) 939*****
What schools did Melissa Kempf attend?
Melissa Kempf attended Worcester State University, University Of North Carolina At Chapel Hill.
What are some of Melissa Kempf's interests?
Melissa Kempf has interest in Jewellery Making, Stained Glass Crafting, Scrapbooking, Pottery.
What skills is Melissa Kempf known for?
Melissa Kempf has skills like Knowledge Management, Sdlc, Business Analysis, Requirements Analysis, Visio, Analysis, Requirements Gathering, Change Management, Documentation, Gap Analysis, Data Mapping, Process Modeling.
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