Melissa K. Email & Phone Number

Los Angeles, Ca, Us

Santa Monica, California, United States

Coordinate meetings, conferences, and travel arrangements for CMO, SVP of Growth, and Creative Director of Marketing.Manage and coordinate meetings of various types, such as multi-party discussions, video conferencing, and calls involving participants from multiple time zones.Write and distribute meeting agendas and minutes to department heads and team members.Serve as a liaison between the CEO and various internal and external departments.

Santa Monica, California, United States

Executive Support:Maintained and managed the executive’s calendar, availability, reminders, and inboxAnticipated the needs of the CEO and provided day-to-day administrative supportAssisted in coordinating special projects and research tasks.Managed confidential matters related to the operational teams.Handled urgent emails and requests from cross-functional teams.Coordinated lunch deliveries when necessary.Assisted cross functional teams when needed on behalf of the executive.Personal Assistance:Managed personal appointments and schedules for the executive and occasionally household members.Reviewed, processed, and tracked medical bills and insurance claims, handling any denials or discrepancies for household and pets.Provided support for personal tasks, including coordinating orders, returns, and managing household vendors.Oversaw property management by coordinating vendor appointments and resolving tenant concerns.Ensured timely communication with the outside personal business office for bill payments and organized and forwarded household mail.Handled travel arrangements and accommodations for personal and business-related trips.Managed renewals for personal documents (e.g., passports, driver’s licenses, car registrations).

Santa Monica, California, United States

Performed general administrative activities including screening and directing incoming phone calls, composing general correspondence including emails and prioritizing and distributing mail.Assisted in coordinating special projects and research tasks.Prepared expense reports for review & submit to accounting for approval.Assisted with planning social events and company events and managing employee morale.Coordinated lunch deliveries when necessary.

Los Angeles Metropolitan Area

Boosted sales through proactive customer education about merchandise, company events, and ongoing promotions.Implemented company processes to effectively resolve customer service issues.Delivered training to employees on the organization's customer service policies and service level standards.

Sacramento, California Area

*LAID OFF DUE TO COVID-19*Organized and facilitated various corporate events including meetings, conferences, and executive travel arrangements for two customer success executives.Established efficient processes to record and store official communication, memos, agreements for easy access.Crafted engaging social media content, newsletters, and client emails with adept writing abilities.

Irvine

Wrote articles for the Rapid Scale website, social media sites and other publications using Word Press.Created press releases for new partnerships and products along with posting to all Rapid Scale social media accounts with news and updates. Optimized company website to improve content delivery, increasing visitor count varying per month.Worked directly with other interns to coordinate sponsored events, across country trade shows and partner events.

Greater Los Angeles Area

Aided publicists with sample traffic activity, celebrity appointments, and ensured that showroom, closets and all other PR related areas were organized.Drafted and edited email pitches, 4-6 media appointment lists, 3 inventory spreadsheets, and approximately 40 press clippings.Improved the website’s Search Engine Optimization (SEO) by using keywords and popular content.Assisted in trafficking of press samples to publications, stylists, digital influencers, lifestyle/fitness blogs and celebrities.Conducted media outreach to local Los Angeles publications and Entertainment companies.

Bachelor Of Science (Bs), Public Relations/Image Management

CITY OF POMONA, POMONA, CA Public Transportation Oct-Dec 2013 Developed a communications plan for City of Pomona to improve community.

Associate Of Arts (A.A.), Communication And Media Studies

Activities and Societies: Staff Writer for Mountaineer Newspaper Lifestyle Editor for Substance Magazine