Melissa Kruse, Mba Email and Phone Number
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Throughout my career, I have spearheaded system-wide capabilities for organizations, leveraging my expertise to ensure that the business and people are well-positioned to meet current and future challenges.Let’s face it, organizational effectiveness has dramatically evolved and in today’s rapidly shifting environment, for organizations and their employees to thrive and succeed, they need results-oriented leaders who can steer organizational agility, resiliency, and cultural health.As a dynamic leader, I am known as a builder & pioneer with a proven track record of improving performance, enhancing connection & engagement, and increasing capabilities. I help create more productive work environments by helming talent, development & culture-shaping solutions that lead to high-performing teams at all levels. ► Success fueled by passion for building results through people, merging the strategic and operational know-how needed to innovate solutions, lead change initiatives, and design talent and development opportunities to build organizational capacity, streamline processes, and drive operational efficiencies.► The realization that culture health is a multiplier for business results + outcomes and is key to gaining a competitive advantage. As such, I have captained initiatives focused on the ability of the organization to execute strategies and ensure successful outcomes while engaging and growing connections with associates. Pioneering groundbreaking solutions that improve performance and growth.► Agile, creative, and highly strategic in pursuing results, my servant leadership style is built on a foundation of high standards that operates within the moors of empathy and openness —proving beyond a doubt that you can deliver high-impact results while caring about people.► Expert Problem Solver & Solutions Architect – Parachute into situations / initiatives, conceptualizing future-focused solutions despite challenges or ambiguity, and providing the direction to transform & grow performance quickly.► Results-oriented leadership, leveraging multi-faceted experience in leading corporate centers of excellence and HR operations. Signature Strengths— Strategic Planning, Framework & Operation Design | Organizational Effectiveness & Design | Talent Management | Change Management | Capability, Culture & Team Optimization | Executive & Leadership Coaching | Consulting | Learning - Strategy, Design, Development, & Delivery | Center of Excellence & HR Operations Expertise | Agile Methodologies | Metrics & Data Analytics
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Vice President Human ResourcesEpic Sales Partners Mar 2024 - PresentIrving, Texas, Us -
Hr Consultant & CoachHr Service Solutions Jan 2018 - PresentDeliver best-in-class, comprehensive HR strategies and practices to grow talent & support business functions, build culture & capability, identify needs, and shape a broad range of people solutions to optimize results.► Establish full-cycle talent management strategy, consultation & design—identifying needs, cultivating approaches and tools to develop and grow talent, lead through change, and nurture high performance.► Grow leader’s ability to achieve goals and impact business results, strengthening their culture and teams. Coach leaders to gain a heightened sense of awareness, better understand and expedite change, lead through ambiguity and foster resilience.
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Director Organizational EffectivenessBon Secours Mercy Health Nov 2021 - May 2023Cincinnati, Ohio, UsPioneer Organizational Effectiveness function, collaborating with leaders at all levels through design, development, and implementation of solutions in areas of organizational design & change, org & team effectiveness, talent & culture optimization and system assessment & coaching solutions. ► Build Center of Excellence, creating strategy, frameworks and operating models, building an environment that multiplies ability to align, mature capabilities, execute strategies, and ensure successful outcomes.► Establish team & transformation frameworks & strategies, improving alignment, connection & operational environment —strengthening culture & performance.► Design integrated coaching model (impacting leadership through C-suite), elevating performance of 500+ leaders —resulting in 28% increase in goal attainment, 12% increase in alignment, and 18% increase in stress management. ► Launch enterprise-wide organizational & team effectiveness consulting practice, diagnosing opportunities and identifying & facilitating customized interventions that shifted thinking, built intentionality, grew capacity for change, transitions & culture shifts.► Heighten ability to deliver on objectives, deepening capability of HR partner teams to support organizational effectiveness, change and org design, and impacting organizational performance. -
Sr. Hr Director & Business PartnerCvs Health May 2016 - Dec 2017Woonsocket, Ri, UsChampioned a change capable organization, operationalizing transformation, talent management & change and enabling partners & associates to thrive in rapidly evolving environment. Provided input beyond the HR strategy, consulting on and executing both short- and long-term business plans for retail pharmacy locations with more than $6B in revenue.► Served as trusted advisor to leaders in development and implementation of business strategies —creating actionable insight between investing in talent, organizational health, and performance.► Unified culture, coaching leadership teams and implementing talent structure and routines —enhancing effectiveness of operational teams.► Pioneered innovative solutions + transformed HR function, creating change management, organizational design, talent + learning and development strategies —creating actionable connection between people, talent + learning data to key business metrics + outcomes.► Contributed to 77% sustainable reduction in number of bottom-performing stores, coaching teams and building leadership team capabilities on strategy, tools, and best practices —providing leaders with situational agility and ability to focus on critical outcomes. ► Decreased store leadership turnover 19%, increasing the quality of leadership visits and impact on store leaders.► Shortened time-to-performance 50%, strengthening pipelines and succession, exceeding DE&I goals and deepening leadership capability to impact results through people. -
Director, Learning, Talent & Organizational DevelopmentCvs Health Jun 2014 - May 2016Woonsocket, Ri, UsEstablished a playbook for success, creating the vision and strategy needed to build out enterprise Talent, Learning and Organizational Development Center of Excellence (COE). Collaborated with leadership, creating organizational structures, processes, and solutions to build and ensure business results. ► Captained enterprise-wide strategies, developing capability and pipelines, optimizing HR and operational performance, and maximizing employee engagement and change adoption.► Transformed way CVS develops people, evaluating needs and innovating development methodologies to achieve quality, service, engagement, and outcomes —positioning company to fill organizational competency gaps + reduce costs.► Developed learning and performance strategies to increase organizational capability and business performance. Created integration between employee life-cycle elements, tightly aligning HR and Operations outcomes.► Reduced turnover rate 22% and cut key position time-to-performance 35%, streamlining onboarding and integration processes and strengthening ability to grow organizational capabilities —establishing key performance drivers, creating role competency modeling, designing career/role pathing and succession strategies, and founding field learning organization. -
Sr. Leader, Organizational EffectivenessCvs Health Sep 2013 - Jun 2014Woonsocket, Ri, UsHired to steer the development of programs to build human capital and a strong employee development culture, serving as a proactive partner with leadership in the creation of strategic roadmaps, models and solutions —optimizing engagement and effectiveness, closing operational and HR critical-to-business gaps, and elevating capabilities, development, and performance across 140 locations, covering 15,000 associates.► Improved time-to-performance 30%, led cultural optimization, competency & change management strategy design that increased quality of selection, development and talent management and expedited transformation adoption, breaking down embedded silos and introducing the path forward to improve operational metrics. -
Change Leader (Lean/Agile Innovation & Improvement Organization) - Corporate OperationsKroger May 2012 - Sep 2013Cincinnati, Ohio, UsLed enterprise-wide process improvement functions, increasing effectiveness, efficiency, and the customer & associate connection —devising and executing Lean + Agile strategies with favorable impact on more than 2,500 stores in 18 retail divisions with 118B in revenue.► Improved time to performance and integration metrics through operational, learning and change strategies, impacting employee engagement and onboarding practices.► Strengthened customer & associate experience & customer connection, dismantling silos and creating consistency in service models focused on enhancing the customer experience & associate engagement and change management practices. -
Head Of Learning And Organizational Performance Center Of ExcellenceKroger Jul 2006 - May 2012Cincinnati, Ohio, UsDrove organizational development, talent, and performance initiatives, pioneering ground-up, system-wide COE functions for Fortune 20 organization of 425K —partnering with senior leadership and other stakeholders to create organizational frameworks, processes, and solutions to build associate capabilities & grow talent pipelines and achieve business results, elevate efficiency & reduce redundancy.► Increased employee engagement + customer satisfaction, creating cutting-edge blended development solutions that sped execution —enabling implementation + integration of operational solutions.► Optimized 18 retail divisions and business units, including clinical & pharmacy, IT, manufacturing, supply chain, and financial services.► Created line-of-sight to talent and its correlation to increasing business results, constructing systemic talent solutions that improved performance.► Multiplied capabilities of field HR Business Partners & operational teams, engineering strategies organizational transformations & surpassing expectations for change adoption and time-to-performance. -
Talent & Hr ConsultantThe Reynolds And Reynolds Company 2004 - 2006Dayton, Oh, UsDirected HR/organizational performance consulting and solution development for Fortune 500 companies, including Ford, Toyota, and Mercedes Benz. ► Led HR solution teams contributing to sustainable business transformation, shaping next generation approaches to business and people development. -
Organizational Development & Education ConsultantHumana Apr 2002 - Jul 2004Louisville, Kentucky, UsGuided business transformation and achievement of large-scale company initiatives, through the partnership and coaching of leaders and execution of innovative strategies in organizational effectiveness / development, change management, performance improvement, talent & learning. -
Hr Business PartnerWright State University Sep 1996 - Oct 2002Dayton, Oh, UsServed as trusted partner and advisor to leaders for organizational effectiveness and talent, implementing HR strategies & programs that increased organizational capability, employee engagement and business performance.
Melissa Kruse, Mba Skills
Melissa Kruse, Mba Education Details
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Tiffin UniversityOrganizational Leadership Emphasis -
Wright State UniversityOrganizational Communication
Frequently Asked Questions about Melissa Kruse, Mba
What company does Melissa Kruse, Mba work for?
Melissa Kruse, Mba works for Epic Sales Partners
What is Melissa Kruse, Mba's role at the current company?
Melissa Kruse, Mba's current role is Partnering with business leaders to build results through people.
What is Melissa Kruse, Mba's email address?
Melissa Kruse, Mba's email address is ma****@****ail.com
What is Melissa Kruse, Mba's direct phone number?
Melissa Kruse, Mba's direct phone number is +150170*****
What schools did Melissa Kruse, Mba attend?
Melissa Kruse, Mba attended Tiffin University, Wright State University.
What skills is Melissa Kruse, Mba known for?
Melissa Kruse, Mba has skills like Organizational Development, Performance Management, Employee Relations, Training, Talent Management, Change Management, Performance Improvement, Process Improvement, Organizational Effectiveness, Leadership Development, Strategic Planning, Employee Engagement.
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