Specialist Sales Operations Analyst
Current
Jul 2023 - Present
AeroLeads people directory · profile
Melissa L Jackson Email & Phone Number
Project Program Manager Aspirant & AI Sales Enthusiast | Passionate about Merging Tech & Business | Focused on Efficiency & Innovation | Expanding into Data Science to Drive Strategic Decision-Making
at
AT&T
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Project Program Manager Aspirant & AI Sales Enthusiast | Passionate about Merging Tech & Business | Focused on Efficiency & Innovation | Expanding into Data Science to Drive Strategic Decision-Making
Location
Dallas, Texas, United States
Who is Melissa L Jackson? Overview
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Quick answer
Melissa L Jackson is listed as Project Program Manager Aspirant & AI Sales Enthusiast | Passionate about Merging Tech & Business | Focused on Efficiency & Innovation | Expanding into Data Science to Drive Strategic Decision-Making at AT&T, based in Dallas, Texas, United States. AeroLeads shows a matched LinkedIn profile for Melissa L Jackson.
Melissa L Jackson previously worked as Specialist Sales Operations Analyst at At&T and Sales Coach at At&T. Melissa L Jackson holds Engineering, Computer And Information Sciences And Support Services from Western Governors University.
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AT&T
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Profile bio
About Melissa L Jackson
With years of experience in sales management and operations at AT&T, I am a data-driven analyst who leverages customer relationship management (CRM) and problem solving skills to deliver sophisticated solutions for complex challenges. I am certified in executive presence, agile project management, and high performance habits, and I apply these skills to enhance my communication, leadership, and efficiency.As a specialist sales operations analyst, I support the sales teams in achieving their targets and improving their processes. I collaborate with cross-functional departments and stakeholders to analyze data, identify trends, and generate insights and recommendations. I am passionate about winning for the customers, company, and coworkers, and I adapt quickly to meet new and evolving business needs.
Current workplace
Melissa L Jackson's current company
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12 roles
Melissa L Jackson work experience
A career timeline built from the work history available for this profile.
Sales Coach
Jun 2021 - Jul 2023
Interim Area Manager/Csm
Agile Project Management facilitator. Removed any barriers the teams faced, by driving retention efforts and developing customer advocacy. Facilitated teams in sharing more responsibility in managing their own work. Lead 60+ non-management employees, and pear coached 5 peer managers. Leader on project management from sales integrity, sales practices, efficiency tactics and best service practices. Lead teams to increase sales/service metrics and improve efficiencies. Worked collaboratively across and within departments to better aide the center in meeting targets. Maintained positive, ongoing relationships to meet evolving business needs.
Aug 2021 - May 2022
Sales Executive
Oct 2015 - Jun 2021
Customer Service And Sales Rep
Nov 2013 - Feb 2015
Dispatcher
Routing, rescheduling and helping technicians on the job to gove the customer that awesome experience
Feb 2013 - Oct 2013
Billing Specialist
Assisting our customers with any billing concerns while also helping them find the right package for their home needs
Jun 2012 - Feb 2013
Retention Specialist
As a retention specialist, my main objective was to lower churn for my company, by drastically reducing the amount of customers who cancelled service. This was accomplished by being the last resort the customer could use to get a service issue fixed, or a billing concern handled, or just a new package in general.
Nov 2009 - Jun 2012
Account Executive
As an account executive, I handled all a customers concerns about billing, trouble shooting, and sales of cable, phone and internet products.
Dec 2008 - Oct 2009
Phonothon
Washburn University Endowment Association
As a phonothon Rep and Team lead, my job was to contact Washburn Alumni to see if they would like to give back to the college. I was able to procure quite alot for the collge which led me to be over the Law School Endowment Fund as well.
Aug 2005 - Sep 2007
Secretaries Assistant
Washburn University History Department
Clerical work and event planning
Aug 2003 - May 2005
Cashier
Food 4 Less
Checking customers out with a smile and alerting them to any savings they may have missed.
Jun 2002 - May 2004
2 education records
Melissa L Jackson education
Engineering, Computer And Information Sciences And Support Services
Western Governors University
Education record
Washburn University
FAQ
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Quick answers generated from the profile data available on this page.
What company does Melissa L Jackson work for?
Melissa L Jackson works for AT&T.
What is Melissa L Jackson's role at AT&T?
Melissa L Jackson is listed as Project Program Manager Aspirant & AI Sales Enthusiast | Passionate about Merging Tech & Business | Focused on Efficiency & Innovation | Expanding into Data Science to Drive Strategic Decision-Making at AT&T.
Where is Melissa L Jackson based?
Melissa L Jackson is based in Dallas, Texas, United States while working with AT&T.
What companies has Melissa L Jackson worked for?
Melissa L Jackson has worked for At&T, T-Mobile, Comcast Cable, Washburn University Endowment Association, and Washburn University History Department.
How can I contact Melissa L Jackson?
You can use AeroLeads to view verified contact signals for Melissa L Jackson at AT&T, including work email, phone, and LinkedIn data when available.
What schools did Melissa L Jackson attend?
Melissa L Jackson holds Engineering, Computer And Information Sciences And Support Services from Western Governors University.
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