Precisely completed appropriate claims paperwork, documentation and system entry.procedures to expand skills and knowledge.Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).Maintained updated knowledge of coding requirements, through continuing education and certification renewal.Verified patients’ eligibility and claims status with insurance agencies.Prepared patient charts, pre-admissions and consent forms as necessary.Determined prior authorizations for medication and outpatient procedures.Pre-certified medical and radiology procedures, surgeries and echocardiograms.Performed qualitative analysis of records to ensure accuracy, internal consistency and correlation of recorded data.Maintained strict patient and physician confidentiality.Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.Conscientiously reviewed medical record information to identify appropriate coding based on CMS HCC categories.Initiated, performed and documented quarterly coding audits for physicians.Responded to correspondence from insurance companies.Posted and adjusted payments from insurance companies.Identified and resolved patient billing and payment issues.Confidently and adeptly handled claim denials and/or appeals.Evaluated patients’ financial status and established appropriate payment plans.Printed and reviewed monthly patient aging report and solicited overdue payments. Organized with foundation in records management. Experienced in billing and collection procedures. . Patient-focused Medical Administrative Assistant with more than 10 year’s experience working in a busy medical office serving diverse populations. Efficient Medical Administrative Assistant skilled in tackling administrative and patient-oriented tasks in a fast-paced environment.

Skillfully developed departmental goals, objectives, and standards of performance, policies and procedures.Led the planning and achievement of goals and objectives consistent with the agency mission and philosophy.Consistently complied with applicable laws and regulations and ensured facility adhered to Medicare and Medicaid regulations.Established and oversaw implementation of an effective budgeting and accounting system that improved efficiency and reduced costs.Developed and achieved financial and growth goals.Routinely collaborated with department managers to correct problems and improve services.Investigated, provided and submitted information to Quality Department about special incidents, events and complaints.Assisted in resolving and satisfying client requests and internal operational issues.Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs.Participated in facility surveys and inspections made by authorized governmental agencies.Initiated audit process to evaluate thoroughness of documentation and maintenance of facility standards.Created and maintained computerized record management systems to record and process data and generate reports.