Melissa Liborio
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Melissa Liborio Email & Phone Number

Change Management Consultant and Project Manager at d2x
Location: France, France, France 9 work roles 3 schools
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Current company
d2x
Role
Change Management Consultant and Project Manager
Location
France, France, France
Company size

Who is Melissa Liborio? Overview

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Melissa Liborio is listed as Change Management Consultant and Project Manager at d2x, a company with 221 employees, based in France, France, France. AeroLeads shows a matched LinkedIn profile for Melissa Liborio.

Melissa Liborio previously worked as Lean IT & Organizational Agility Consultant at Symbio and Associate Professor at Iae Savoie Mont Blanc. Melissa Liborio holds Doctor Of Philosophy - Phd, Industrial Engineering, Doctor from Université Savoie Mont Blanc.

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d2x

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Profile bio

About Melissa Liborio

Seasoned manager specializing in customer experience design, process reengineering, and change management. Proven expertise in driving business transformation through innovative projects focused on developing cutting-edge products, services, and technologies.Passionate about innovation and technology, I integrate them into organizational practices to achieve operational excellence and create tangible customer value.Skilled in strategic planning and effective communication, my main focus is achieving results through creativity and collaboration, excelling in large-scale, cross-functional projects.🌟 MAIN ASSETS 🌟Expertise in business transformation and change management.🚀 I have successfully managed digital transformation and change management projects, including most recently implementing the ITSM tool ServiceNow and conducting socio-technical analysis of companies' digital transformation.Process reengineering and optimization skills.🔄 I have designed and implemented new processes and information systems, developed continuous improvement methodologies, and achieved significant benefits through increased process productivity.Strategic leadership and coaching.👥 I have managed and coached teams, developed strategies for organizational agility, and taught at the university level in the field of information systems management and digital transformation.#BusinessTransformation #ChangeManagement #DigitalTransformation #ProcessReengineering #ContinuousImprovement #CustomerExperience #StrategicLeadership #Coaching #OrganizationalAgility #InformationSystems

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Melissa Liborio's current company

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d2x
D2X
Change Management Consultant and Project Manager
France
Website
Employees
221
AeroLeads page
9 roles

Melissa Liborio work experience

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Change Management Consultant And Project Manager

D2X

France

Lean It & Organizational Agility Consultant

Current

Lyon, Auvergne-Rhône-Alpes, France

Currently managing a project focused on developing a strategy to accelerate Symbio's organizational agility in a context of constant change due to substantial growth in its industrial activity. Conceived in partnership with the University ECAM La Salle, the project focused on the evolution of its Information Systems Department, crucial to supporting the.

Mar 2023 - Present

Associate Professor

Annecy, Auvergne-Rhône-Alpes, France

University-level lecturer in information systems management, teaching SAP (S/4 HANA) and business digitalization, among others.

Sep 2022 - Jun 2024

Research Assistant Professor

Grenoble, Auvergne-Rhône-Alpes, France

University-level lecturer in information systems management, teaching SAP (S/4 HANA) and business digitalization, among others.

Sep 2021 - Aug 2023

Business Process Transformation Manager

Monterrey Area, Mexico

Responsible of the transformation initiatives of the company’s business process model required to supporting the strategic evolution in its business models and product portfolio.Key accomplishments: - Design and Implementation of the Customer Experience Program for Enterprise Customers;- Integration of the business process models of Axtel and Alestra, two.

Jan 2014 - Jul 2017

Innovation Process Leader

Monterrey Area, Mexico

Responsible of the lifecycle management processes for new products and infrastructure as well as the processes that create all the capabilities required to operating them.Key achievements: - Creation of Axtel’s Innovation Methodology used in the company’s new products & technologies development process; - Design and Implementation of the Business Processes.

Jun 2009 - Dec 2013

Customer Acquisition Process Champion

Monterrey Area, Mexico

Responsible of the Business Process Management Cycle of the Customer-facing processes for the Telecommunications Enterprise and Mass Markets in Mexico.Key achievements: - Integration of the business process models of Axtel and Avantel, two telecommunications companies in Mexico following the acquisition of Avantel by Axtel; - Winner of the Continuous.

Jul 2006 - May 2009

Customer Acquisition And Retention Business Process Analyst

Monterrey Area, Mexico

Responsible of the implementation of the Customer facing processes for the Telecommunications Enterprise Market in Mexico.Key achievements: - Design and implementation of the Business Processes for the Enterprise Market required to implementing the first CRM system in the company: Siebel.

Mar 2004 - Jun 2006

Customer Acquisition Business Process Analyst

Monterrey Area, Mexico

Responsible of the implementation of the Customer facing processes for the Telecommunications Mass Market in Mexico.Key achievements: - Design and implementation of the Processes for the production of the company’s physical Telephone Book and the Operator’s Services; - Winner of the Best Project in the Business Process Certification event with the design.

Jun 1999 - Feb 2004
Team & coworkers

Colleagues at d2x

Other employees you can reach at symbiofcell.com. View company contacts for 221 employees →

3 education records

Melissa Liborio education

FAQ

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What company does Melissa Liborio work for?

Melissa Liborio works for d2x.

What is Melissa Liborio's role at d2x?

Melissa Liborio is listed as Change Management Consultant and Project Manager at d2x.

Where is Melissa Liborio based?

Melissa Liborio is based in France, France, France while working with d2x.

What companies has Melissa Liborio worked for?

Melissa Liborio has worked for D2X, Symbio, Iae Savoie Mont Blanc, Grenoble Iae, and Axtel.

Who are Melissa Liborio's colleagues at d2x?

Melissa Liborio's colleagues at d2x include Yanis Toukal, Barbara Laurent, Mylene Caruel, Wasim El Hamdani, and Jeremi Daurat.

How can I contact Melissa Liborio?

You can use AeroLeads to view verified contact signals for Melissa Liborio at d2x, including work email, phone, and LinkedIn data when available.

What schools did Melissa Liborio attend?

Melissa Liborio holds Doctor Of Philosophy - Phd, Industrial Engineering, Doctor from Université Savoie Mont Blanc.

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