Melissa L. Email & Phone Number

Los Angeles, California, United States

Los Angeles, California, United States

-Directed questionnaire, survey programming, and data processing efforts -Collaborated with design team to improve data visualizations for a stronger story-driven report-Oversaw quality control procedures for qualitative and quantitative studies

Los Angeles, California, United States

- Manage multiple active projects for clients in pharmaceutical and consumer fields -Develop questionnaires, manage programming and data collection processes, and engage in report analysis-Design and build domestic and international primary research studies with quantitative and/or qualitative intent-Carry out market segmentations, brand trackers, concept tests, attitude & usage studies- Utilize SPSS statistics software to analyze and present data in a meaningful way- Provide leadership, mentorship, applicable training and overall guidance for new associates across business units

Santa Barbara, California Area

-Advise current and prospective students on major concerns. -Act as a departmental representative to students and their families and maintain confidentiality and professionalism in every interaction. -Assist with change of major petitions and degree audits to help the process of student's progression in the major. -Collaborate with the department's social media team to increase social media presence on other platforms such as TikTok and Pinterest.-Work on a team of 4 remotely through the pandemic with two professional lead Academic Advisors for the Communication Department.

Uc Santa Barbara

-Attend class and diligently organize notes on lecture material and professor's important commentary on material.-Submit notes to DSP system within 24 hours to help students absorb and understand the lecture material easier.

Santa Barbara, California Area

-Worked with a team of 8 resident assistants and 2 professional lead staff members to foster a strong sense of community in the residence halls.-Performed the role of a personal resource mentor to a hall of 81 first year students, in addition to the other 600+ students.- Aided in facilitating staff development through relationship-building on an individual and group level.-Worked with the Santa Cruz maintenance staff to ensure the safety of the community.- Planned, organized, and promoted social, educational, diversity, social justice, health, and social programs for hall and entire building.- Established personal connections with all 81 residents in my hall.- Orchestrated professional development opportunities to promote growth and collaboration in a teamenvironment.- Trained in resolving conflict, active listening, performing under pressure, and managing a budget of $500 per quarter.- Received training and resources for addressing issues regarding mental health and sexual violence.- Managed a front desk and provided customer service to a residential community of 600+ residents.- Acted as a liaison between the building staff and a hall council of student leaders.- Worked in the first year community of Santa Cruz Residence Hall.

Santa Barbara, California Area

-Managed Hootsuite account to direct timing of publishing social media posts -Re-branded Geography Department's social media presence to include more personality -Mastered Canva to create digital flyers -Multi-tasked Facebook, Instagram, Emails, and Twitter accounts-Acted as a liaison for students and department coordinator to highlight staff awards and department news.-Aided in the hiring process for the next candidate for this role. -Advocated for this role to be a paying position.

Goleta, California, United States

- Assist founder in overseeing company brands across media platforms-Maintain and organize client contact list and network with potential customers on Hubspot-Compile academic research about small business marketing trends

Remote

-Collaborated with other 5 national intern teams remotely.-Accomplished remote administrative and creative tasks. -Established functioning website for onboarding process. -Initiated collaborative project with two members from other intern teams involving Financial Literacy -Aided in the creation of the non-profit's podcast -Delegated tasks to other team members via Slack, Trello, and GSuite platforms.

-Coached new baristas on barista etiquette and bar protocol-Multi-tasked cleaning responsibilities with positive customer service interactions with new and regular customers.-Trained in diversity appreciation, sexual harassment in the workplace protocol, and team cohesion.

Santa Clara

-Aided new customers with introductory to new company products and sales. -Earned highest quota rate on team of 7 sales associates. -Engaged in email marketing and email follow-ups with previous clients.