Donor Conceived Community provides: - Worldwide virtual peer support groups for donor conceived people- Community health education & online resources for the donor conceived community- Training & best practice development for mental health and medical professionals

Recruit, screen and schedule licensed mental health providers to participate in public health research study regarding Therapeutic Training to Address Misattributed Parentage Discoveries.

- Build engagement program for educators and parents receiving health care services, including referral and retention programs. Expanded market reach for services.- Develop annual marketing plans and monthly implementation calendars.- Provide creative brand development, including compliance for merchandizing, collateral, POS, and franchise locations.- Create product launch and program implementation plans/calendars,- Develop lead generation, customer life cycle and plan to improve retention and enrollment rates.- Create content for web, social media platforms, press releases, and print materials.- Create customer service surveys and employee training programs.

Marketing and Training Consultant for various sectors including, health care, education, finance, health & wellness. - Created virtual and live training programs for credit card/merchant services provider.- Increased volume, consistency and accuracy of on-site credit card processing by national property management companies.- Developed marketing strategy & implementation timelines to grow customer base and increase retention.- Created custom training programs based on owner/operator objectives to increase knowledge and efficiency of staff on topics including: svolunteer recruitment, customer renewal rates, referral programs, customer services, project management.

Responsible for 13 states, comprised of 17 Business Sales markets.- Implemented corporate and area wide programs, including sales promotions, product roll-out and enhancements, technology upgrades and device/handset introductions.- Drove sales by working with executives, directors, branch and account managers on strategic account planning sessions, sales contract fulfillment, events, and sales growth initiatives.- Managed marketing budget, planned sales events, tracked ROI for lead generations and customer events, developed event agendas and speaking topics, drove quality attendance.- Developed and hosted weekly marketing updates to identify escalating issues, identify value-ads for existing customers.- Received "MVP Award" from Regional Directors for marketing value provided to sales teams.

Managed business marketing efforts for 7 state area, including 15 Sprint markets.- Planned and executed local marketing programs to reduce customer churn, improve customer satisfaction, and increase sales.- Wrote and developed internal and external sales communications, tools and materials (marketing collateral) including "how to sell", flyers, daily communications and sales updates, ads, signage in compliance to corporate branding standards.- Developed and coordinated effective internal sales contests, customer retention programs, and adoption of Sprint programs among independent Sprint partner/dealers.- Received recognition from peers and sales teams for assistance in creating smooth transition of business teams to new sales channels and overall marketing efforts.- Planned both internal and customer focused sales and relationship building events. Managed marketing and event budget, worked with vendors and site contacts for national and local events. - Served as subject matter expert on pricing, programs, competitive intelligence, branding, and local rollout of corporate strategies. - Marketing efforts contributed to ranking as top business sales area in the nation for 2003.

I managed training for business and consumer sales channels in the Missouri and Kansas area. - Trained and certified over 700 participants in courses including: New Hire Orientation, Behavioral Interviewing, Business Prospecting, Presentation Skills, Sales Methods, Customer Service, Performance Review (LINK) and custom sales software for business lead tracking and retail store sales.- Created reporting and scheduling tools, training/curriculum paths for business/consumer sales channels to achieve and maintain training compliance.- Provided ongoing coaching and feedback for sales associates.- Rolled out new marketing programs, product launches and conducted device training. Worked with managers to identify learning gaps, remedy issues specific to local teams.- Received numerous awards for training performance and best practices. Increased training compliance by 93% in 2001. Average rating of 9.6 (out of possible 10) by participants in training feedback for all courses conducted.

Supported and managed national accounts in St. Louis area to grow 3rd party sales of wireless phone products. Created and implemented sales contests and programs. Promoted sales and trained 3rd party retail sales associates on products, pricing and programs through weekly store visits, meetings, and store wide training. Provided customer service for escalated issues. Met or exceeded sales quota every month of each year, averaging 142% in 1998, 145% in 1999, and 110% in 2000 and recognized by sales teams for excellent service and relationship building.