Processed payments for credit and debit cards and returned the proper change for cash transactions.Stocked and replenished merchandise according to store merchandising layouts.Greeted customers in a timely fashion while quickly determining their needs.Worked with the management team to implement the proper division of responsibilities.Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.Engaged with customers in a sincere and friendly manner.Determined customer needs by asking relevant questions and listening actively to the responses.Supervised and directed all merchandise and shipment processing.Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.Built relationships with customers to increase likelihood of repeat business.Cleaned and organized the store, including the checkout desk and displays.Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.Handled all customer relations issues in a gracious manner and in accordance with company policies.Answered customer telephone calls promptly and in an appropriate manner.Verified that all customers received receipts for their purchases.Priced merchandise, stocked shelves and took inventory of supplies.Completed all point of sale opening and closing procedures, including counting the contents of the cash register.Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.Prioritized helping customers over completing other routine tasks in the store.Recommended merchandise to customers based on their needs and preferences.Responded to customer concerns with friendly and knowledgeable service.Provided repeat customers with exceptional care and attentionEnsured the timely delivery of products by effectively communicating with vendors, merchants and the distribution center.

This is a seasonal position in which I work with the student athletes from mid August until the beginning of November. I aid the head coach in practice planning, recruiting, and provide open avenues of communication between players and coaches.

This is also a seasonal position where I work with female student athletes. This is a club program which begins late November with try outs and ends with a final tournament at the end of May. I have coached three different age groups that range from 13 to 18. My responsibilities include developing practice plans, executing drills, developing line ups as well as helping the girls develop the mental skills and physical skills involved in playing. I also keep open avenues of communication with parents and club director.

I organized reservations, trained new employees, and processed to go orders.