SUMMARY Hardworking, Tech-savvy, Detailed, Self-motivated, Servant Leader with Strong Business Know-howManagement/Supervisory experience of up to 24 office and field employees. Independent judgment, considerable tact, and discretion with confidential and sensitive matters. Skilled in written/oral communication.EXPERIENCEMANAGEMENT & SUPERVISION• General Office Administration and Project Management of Construction-related services.• Verification of Professional Licenses and Insurance of Staff and Businesses.• Management of medical and massage clinics, and Gift Shoppes• Company Financial decisions and payroll. • HR Functions: Talent Recruitment and selection, performance management, and termination when warranted. Compensation, training and development, compliance, and workplace safety.• Management of Physicians, ARNPs, Clinic Directors, Office Managers, Massage Therapists, Student Massage Therapists, Office Staff, and Sales Clerks.• Patient Advocacy Program Manager, Medical Records Management, and Records Custodianship.CUSTOMER SERVICE, RECEPTION, & SALES• Phones, scheduling, client transactions, emails, paperwork, billing, and financial payments, created forms and spreadsheets.• Communications with Vendors, Clients, Municipalities, Insurers, Subcontractors, Real Estate Professionals, Attorneys, Engineers, and Physicians.• Permit Preparation and Processing, Obtaining Business Tax Receipts, Licensing, and Insurance Documentation • Travel Coordination for Physicians and Staff.• Retail Sales in Gift Shoppe and online salesSOFTWARE & TECHNICAL• Proficient with Macintosh and Windows Operating Systems• Proficient in Contractor Foreman, and QuickBooks Pro for Accounting and Payroll• Very Proficient in Microsoft Office Suite, Google Office Suite• Web Design and Social Media Management, Mail Chimp, Adobe Acrobat, Zoom, TeamViewer, Mindbody• Technical support of Microsoft Office Installation and Autodesk Products• Basic IT Management and Computer Maintenance, RingCentral VOIP Phone Programming and Administration• Read and Comprehend Blueprints and Low voltage electrical• Assist with Audio-Visual Presentations• Notary PublicPUBLIC SERVICE• Nationally Certified EMT and EVIP (Emergency Vehicle Incident Prevention) Trainer.• Council Member, Planning Commission, and Improvement Board – Interacted with the Public and other Council and PCIB members reviewing Building Permits, Complaints, and Public Issues.• Researched and applied the Town, County, and State laws, ordinances, and regulations as needed.