Melissa Luong Email & Phone Number

Calgary, Ab, Ca

Calgary, Alberta, Canada

Calgary

• Col​​laborate with cross-functional teams to gather and analyze business requirements, ensuring alignment with strategic goals and objectives.• Design and develop innovative technical solutions to enhance business processes, optimize workflows, and improve overall efficiency.• Conduct thorough system analysis and produce detailed functional specifications to guide development teams and ensure successful implementation.• Perform end-to-end testing and quality assurance to validate system functionality, ensuring a seamless user experience.• Actively participate in project planning, risk assessment, and change management activities to ensure project success and user adoption.• Facilitate user training sessions and provide ongoing support to stakeholders, ensuring effective utilization of implemented systems.

Calgary, Alberta, Canada

Calgary, Canada Area

• Demonstrate in-depth knowledge of menu items, including ingredients, preparation methods, and wine pairings, to provide recommendations and enhance the dining experience.• Collaborate closely with the culinary team, ensuring clear communication and coordination to deliver high-quality meals with prompt service.• Efficiently manage multiple tables, ensuring attention to detail, accuracy, and efficiency while maintaining a friendly and professional demeanor.• Process payments accurately, handling cash, credit card transactions, and POS systems with precision.• Actively engage in suggestive selling techniques to promote specials, desserts, and beverages, driving revenue generation.• Collaborate with fellow servers and support staff to maintain a clean, organized, and efficient restaurant environment.

Calgary, Canada Area

• Exceed guest expectations by delivering top-notch service during banquets, conferences, weddings, and other special events.• Collaborate closely with event planners, catering teams, and fellow servers to ensure flawless execution of banquet services.• Efficiently set up banquet venues, including table arrangements, decorations according to event specifications.• Coordinate closely with the culinary team to ensure timely and seamless food and beverage service, adhering to Hyatt's quality standards.• Anticipate and proactively address guest needs, resolving any issues or concerns promptly and professionally.

Bachelor Of Science - Bs, Computer Science And Mathematics

Bsc. Computer Science, University Transfer Science Program