key responsibilities include, but not limited to:· Assist customers via telephone, email and in person by recommending the best product or services to match their needs· Inform customers of new product range and services where applicable· Understanding customer’s sales history and proactively identifying requirements· Ensure customer requests are actioned in a timely manner within allocated timeframes· Take ownership in continuing and cultivating all customer interactions

As the Membership Consultant and Office Administrator I was responsible for taking phone calls and explaining each aspect of the classes to the client, recommending the appropriate classes, booking the client in for their trail period and following up with the client after the trial period, to encourage them to join the gym. I also was responsible for all data entry of membership forms, direct debit forms and filing away all paperwork. I am sufficient at operating paysmart and ezidebit debiting software, along with clubware, mindbody and perfectmind memberships softwares.Other duties included:BankingPayrollaccounts payable/receivableAdmin on the business social media pageAdvertising designs for social events and promotional offers.Cleaning of the office areaLiaise and advise clients on all aspects of membershipStock takeOrdering and collection of stockThis position required me to be friendly and have an efficient demeanor, and to be punctual and extremely reliable.

Responsible for all Banking.Collection of Memberships and Payments.Banking Ledger upkeepCorrespondence with Pony Club Association of Victoria.

Responsible for correct paperwork and Manifests to accompany freight with a busy logistics company.Answering Telephones and organising freight collection and delivery.Faxing Information to Melbourne, Sydney and Brisbane Markets with correct information of incoming freight.Banking and Petty cash reconciliation.

Prepare Media for the growth of grafted almond root stock in a sterile environment. Safe Handling of Chemicals. Multiplication of Almond root stock.