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Melissa Mata Email & Phone Number
Senior Product Manager
at
MVP Health Care
1 work email found
@indeed.com
1 phone found area 816
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Product Manager
Location
New York City Metropolitan Area, United States
Who is Melissa Mata? Overview
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Quick answer
Melissa Mata is listed as Senior Product Manager at MVP Health Care, based in New York City Metropolitan Area, United States. AeroLeads shows a work email signal at indeed.com, phone signal with area code 816, and a matched LinkedIn profile for Melissa Mata.
Melissa Mata previously worked as Product Manager at Indeed.Com and Manager of Product Management / Agile Product Manager at Fidelis Care. Melissa Mata holds Master Of Business Administration - Mba, It Management from Western Governors University.
Company email context
Email format at MVP Health Care
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{first_initial}{last}@indeed.com
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Profile bio
About Melissa Mata
Had I known what engineers and architects were, growing up, I would be one of those today. As luck would have it, I ended up being engineer- and architect-...adjacent. I have approached my career with curiosity from the start. "What will I discover in this new role/project that I will both enjoy and be good at?" Here are a few things that meet both criteria so far.- ๐๐ฒ๐ฎ๐ฑ๐ฒ๐ฟ๐๐ต๐ถ๐ฝ: To me, leadership is simple. Identify opportunities and take action. Be there for the team, but empower and trust them to do what's best. - ๐ฃ๐ฟ๐ผ๐ฑ๐๐ฐ๐ ๐ ๐ฎ๐ป๐ฎ๐ด๐ฒ๐บ๐ฒ๐ป๐: A natural fit for me. I get to conceptualize and bring to life my vision for a product that solves a big problem. A kid in a candy store? Nay, a Millennial at Starbucks!- ๐๐ถ๐ด๐ถ๐๐ฎ๐น ๐ง๐ฒ๐ฐ๐ต: My relationship with software engineering is like those couples who don't speak each other's languages but still somehow make it work. I can read through JavaScript or SQL or Apex code and understand what it is saying. In fact, I write SQL queries every day after a friendly architect gave me a quick walk-through. I will neither confirm nor deny that Google is involved almost every time. Hey, it gets done.- ๐ฃ๐ฟ๐ผ๐ฐ๐ฒ๐๐ ๐๐บ๐ฝ๐ฟ๐ผ๐๐ฒ๐บ๐ฒ๐ป๐: I have a knack for seeing problems that exist now and those that will come later, so I am super fun at parties! Apparently, I never outgrew the stage where kids ask "why?" all day long. "Why do we do this?" "And why like this?" Again, super fun at parties. Call me.- ๐๐ผ๐ฎ๐ฐ๐ต๐ถ๐ป๐ด/๐๐ผ๐ป๐๐๐น๐๐ถ๐ป๐ด: At some point, people in and around my circle began asking for advice on job-searching, resumes, LinkedIn profiles, job interviews, and managing staff. I noticed I would get the same questions repeatedly, and that there was a need in my community for this kind of advice, so I made myself available. ๐ง๐; ๐๐ฅ: I break down processes that don't serve my customers, build new and improved processes and digital solutions they want and love, but I use words instead of computer code. I develop and empower talent, and create fun and productive teams people want to join and stay in. I consult on job-search strategy and staff management. I like Starbucks and I'm fun at parties (one of those is a lie).If any of this intrigues you, please reach out.
Listed skills include Leadership, Facets, Sharepoint, Salesforce.Com, and 52 others.
Current workplace
Melissa Mata's current company
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8 roles
Melissa Mata work experience
A career timeline built from the work history available for this profile.
Product Manager
I got to be part of an exciting new team working to improve the effectiveness of the Customer Service team through user-friendly digital experiences on the Salesforce platform.โข Led the implementation of 12 Salesforce-based solutions representing up to $15M USD in savings for the Client Success (CS) organization.โข Achieved up to 95% efficiency gain for CS representatives by reducing swivel chairs through improved CRM UI design and API integrations. โข Managed 4-6 business analysts throughout various project phases, ensuring continued productivity as workload tripled.
Jan 2022 - Mar 2023
Manager Of Product Management / Agile Product Manager
I owned the product vision and backlog for two Salesforce CRM applications. This involved managing, prioritizing and defining the product backlog so that business stakeholders get value on an iterative basis (and don't take out their pitchforks!)
Nov 2018 - Jan 2022
Agile Product Owner
Key player in designing a Salesforce-based Customer Relationship Management (CRM) solution to optimize call center processes and reduce errors through an intuitive user interface and automated actions. Primary responsibility: "Member 360" feature.Average call handle time dropped and customer satisfaction increased immediately as a result of adoption of this CRM application. Made business decisions, formulated user stories (technical requirements) and prioritizeddevelopment of functionality for all eight lines of business.
Jun 2017 - Nov 2018
Quality Assurance Supervisor
Managed a team of 21 employees, 10 of them remotely, fostering a supportive and teamwork-based environment across three regional offices.Selected by senior leadership to be Product Owner in an Agile Scrum team, developing a Customer Relationship Management (CRM) application on Salesforce.Overhauled the existing audit programs for two functional areas, leading to a 50% increase in the team's output within the first month.Designed and led the development of the Member Services Wiki page, the most comprehensive knowledge base in the organization. Devised and deployed a system for continually training and testing call center associates on their compliance with the requirements of Article 44 of the Public Health Law, leading to a 100% passing state audit result.Awarded the Gold CARE award by the organization's executive team.
May 2015 - Nov 2018
Quality Improvement Specialist
Launched and maintained the Member Services intranet page; a central knowledge base that allowed for quick access to all call center resources. The first of its kind in the department and used as a model for other departments in the organization.Established a process to ensure call center staff was always informed of upcoming changes and outgoing communications.Revamped and improved all process documentation across all lines of business and created new workflows.
Apr 2014 - May 2015
Member Services Representative
Created new forms which were adopted throughout the call center. This improved the accuracy of information sent to providers.Assisted with new-hire training and served as a SME.Created the first documented workflows for several special projects.
Jun 2013 - Apr 2014
Customer Service Representative
Created the first new-hire manual, which reduced training time by several weeks.Revamped the client-information e-file system.
Jun 2010 - Dec 2012
3 education records
Melissa Mata education
Master Of Business Administration - Mba, It Management
Western Governors University
Certificate, Safe Product Manager/Product Owner (Popm)
Centene University
Bachelor Of Arts - Ba
Moravian University
FAQ
Frequently asked questions about Melissa Mata
Quick answers generated from the profile data available on this page.
What company does Melissa Mata work for?
Melissa Mata works for MVP Health Care.
What is Melissa Mata's role at MVP Health Care?
Melissa Mata is listed as Senior Product Manager at MVP Health Care.
What is Melissa Mata's email address?
AeroLeads has found 1 work email signal at @indeed.com for Melissa Mata at MVP Health Care.
What is Melissa Mata's phone number?
AeroLeads has found 1 phone signal(s) with area code 816 for Melissa Mata at MVP Health Care.
Where is Melissa Mata based?
Melissa Mata is based in New York City Metropolitan Area, United States while working with MVP Health Care.
What companies has Melissa Mata worked for?
Melissa Mata has worked for Mvp Health Care, Indeed.Com, Fidelis Care, and State Farm Agent.
How can I contact Melissa Mata?
You can use AeroLeads to view verified contact signals for Melissa Mata at MVP Health Care, including work email, phone, and LinkedIn data when available.
What schools did Melissa Mata attend?
Melissa Mata holds Master Of Business Administration - Mba, It Management from Western Governors University.
What skills is Melissa Mata known for?
Melissa Mata is listed with skills including Leadership, Facets, Sharepoint, Salesforce.Com, Employee Engagement, People Management, Interview Preparation, and Agile Project Management.
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