Melissa Mayall Email and Phone Number

ProfileExperienced Countertop Estimator looking for a position with room for growth and advancement. I thrive in management roles, have a positive and upbeat outlook, and pick up very quicky on new skills/platforms/techniques.ExperienceDirect Estimator / Account Manager, Counter Fit Inc. Sacramento, Ca – May 2017to Current• Conducting site visits (premeasures for estimating purposes, follow ups, on site issues, project supervision)• Developing and extending tailored project estimates to customers• Managing multiple accounts at once (Counter Fit Direct, Home Depot, Home Depot Interiors, Ikea, Lowes, Lennar, Meritage, JMC)• Maintaining our internal database throughout the life of each project (Moraware Job Tracker / Counter Go /Hub Spot), as well as navigating and maintaining account and vendor portals• Working directly with material vendors such as Cambria, Cosentino, Caesarstone, Arizona Tile, Daltile, MSI, LG, and more to ensure the accurate amount of material is on hand for the fabrication of each project• Developing and maintaining schedules for third party companies involved in projects (cabinet installers,digital templating, plumbing, tile installation, ect.)Shift Manager, Starbucks Antelope Ca – June 2015 to February 2019• Managing a staff of 4-12 employees per shift as well as new employee training• Opening and closing privileges (store key holder)• Ensuring efficient workflow by monitoring staffing positions on the floor, scheduling breaks, delegating tasks and cutting/adding labor as needed• Weekly/monthly cleaning tasks and safety logs• Money management (opening and closing registers, as well as making and receiving safe deposits)Esthetician and Massage Therapist/ Receptionist, Simple Serenity Spa El DoradoHills, Ca – December 2012 to July 2016• Massage Therapist and Esthetician• Creating and maintaining the employee schedule• Opening/closing privileges (spa key holder)• Customer Service: answering phones, greeting customers, returning messages and emails• Money Management (accepting payments, maintaining internal books, and making bake deposits)EducationDel Oro High School: Loomis, CA— August 2006 - May 2009 (Graduated early)Citrus Heights Beauty College; Citrus Heights, CA – November 2011 – March 2012 (Esthetician program)Skills• Quickbooks, Microsoft Word, Excel, and Outlook• Customer service: face-to-face, phone, and email• Management of accounts, projects, vendors, inventory, external contractors, staff, and time• Efficiently operating from multiple devices and locations