Melissa Muñoz Email & Phone Number

Mountain View, Ca, Us

Mountain View, Ca, Us

As Community Lead for Women Techmakers, Google's external initiative supporting women in technology, I spearheaded various programs, including:Membership: A distinctive, no-cost program with over 100,000 subscribers. It offers curated resources, an online community, and exclusive access to Google's premier events.Ambassadors: A global network of more than 1,000 influential women leaders who actively drive positive change in their local technology ecosystems.

Mountain View, Ca, Us

Contract via Adecco

New York, New York, Us

• Project managed, instructionally designed, and launched Optimizely’s first ever interactive learning curriculum, the Optimizely Academy (https://learn.optimizely.com/).• Product manager for the Optimizely X on-boarding flow/in-product education.• Produced 20+ videos filled with new and engaging content. The videos have received 80K+ views/year.• Developed 12+ new eLearning modules using Articulate Storyline. Modules include fun quizzes and simulations of the SaaS product.• Administered the learning management system and analyzed LMS, Google Analytics, Heap, Wistia (video), and Optimizely data to improve and iterate upon our educational offerings.• Co-led the production of a live virtual training on Statistics, and assisted on several others on optimization best practices, reaching 500+ customers.• Partnered with subject matter experts around the company to write and edit dozens of articles in the Optimizely Knowledge Base, ranging from very basic theory to complex technical topics.• Awarded Most Outstanding Individual Contributor to the Customer Success org in Q2 2015, voted by peers.

• Developed and implemented the process for acquiring and registering over 6,000 designers, developers and executives from 90 countries for Google’s flagship event, Google I/O• Led email marketing automation strategy and assisted in identifying new areas of diverse developer outreach• Managed the Google I/O alias, providing customer support for thousands of inquiries regarding the event • Developed dashboards and reports for the event’s budgeting and forecasting• Assisted in the coordination of over 500 extended events around the world• Managed general logistics, like issuing visa letters, parental consent forms and issuing cancellations/refunds• Produced the website redesign and rebranding of the Open Source youth programs

• Employed a data-driven and detail oriented approach in order to support a successful internal product launch across the organization• Prepared reports, dashboards and analysis of all learning and development content, which led to a 50% improvement in user experience • Created a content analysis, consulted People Development stakeholders in developing communications and programs for their clients• Worked cross functionally to incorporate new features and content into product• Assisted in developing new skill taxonomy for PeopleDev

Washington, Dc, Us

• Served as a cultural ambassador of the United States to Malaysia. • Taught English to high school students in rural Malaysia.• Managed budget for English programs and camps.

Bachelors, American Studies, Hispanic Studies, Media Studies

Hispanic Studies, Semester Abroad In Madrid, Spain