Review Commercial credit offerings and approve, reject, or condition them for dealerships across the United States. Assist dealerships in putting together a structure that benefits all parties involved. Different offerings include retail, lease, and commercial lease products.

Manage a team of 10 CSR who make outbound collection calls to high risk customers.

Manage team of 8 individuals, responsible for managing budgets, making arrangements with past due customers, making repossession decisions, replevin decisions, and charge off decisions.

Manage team of 10 individuals who handle customer and dealer related inquiries regarding the end of their leased vehicle.

Manage a team of representatives that handle customer with more than 3 accounts. Monitor Call Quality and give feedback on performance monthly. Conduct team meetings and challenge the representatives to step into a leadership role.