I am a mother of 3 (16 year old boy, 9 year old girl, 3 year old girl). I have developed my multi-tasking skill quite well over the past 15 years. As well as looking after my children I have managed to work and study as well. I can speak fluent English and Spanish, and I understand and speak a little Italian as well. Experiences I have developed over the years includes but not limited to:- 15+ years experience in customer service - 14+ years experience in childcare - 5+ years experience in leadership roles- 3 years experience in leadership position- 3 years experience in secretarial position- 1 year experience working as a Early Childhood Carer at Hillsong church Sydney & Perth- 9 months Travel Consultant experience
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Customer Service ConsultantAustralian Pacific Travel & Tourism Jul 2023 - Aug 2023 -
Senior Travel ConsultantFlight Centre Sep 2022 - Jul 2023Perth, Western Australia, Australia -
Vice President Of P&COsborne Primary School Feb 2019 - Dec 2021Perth, Western Australia, AustraliaI volunteered on the Parent & Citizens Association at Osborne Primary School. I was the Vice President and secretary. I worked closely with the students and staff at the school. We organised fundraisers to help the school fund for items they need.
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Waitress/ Order TakerSiena’S Restaurant Leederville May 2005 - Sep 2020Leederville, Western Australia, AustraliaLearnt to take orders on an ordering palm. Learnt how to build rapport with customers.Problem solving solutions and how to deal with difficult customers.Cash handling and working a POS software, cash register and eftpos machine.
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Bookings OfficerSonic Healthplus Apr 2018 - Nov 2018Perth, AustraliaLearnt to use the medical software to book clients for their pre-work medicals as well as book in Visa applicants for their medicals. Improved my over the phone customer service skill while working here. -
Area ManagerPenny Miller Feb 2016 - May 2016Sydney, AustraliaWhile working with Penny Miller I learnt how to distribute catalogues. Learnt the process of recruiting new clients and employees. Learnt how to collect and distribute products. Learnt how to be a team leader. Cash handling including paperwork regarding this and banking, Learnt data entry. -
Head Cash SupportPerth Social Club Feb 2011 - Feb 2015Perth, AustraliaWhile working at Perth social club I learnt cash handling.How to enter data for end of night paperwork.How to be a team leader & team management.Solving conflict with customers.Teach staff how to use cash register and how to respond to difficult customer.
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Cash SupportPerth Bar Staff Oct 2012 - Mar 2014Perth, AustraliaWhile working at Perth bar staff I learnt cash handling.Solving conflict with customers.Learnt cash handling skills and improved on my customer service & sales skills.
Melissa Nipps Education Details
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Study GroupPass -
Compass GroupTraining In Foodsafe -
Swan TafeFood Processing (Wine) (Wine/Tourism/Hospitality) -
Alexander Hotel And Tourism SchoolCertificate Ii -
Ursula Frayne Catholic College8-12
Frequently Asked Questions about Melissa Nipps
What is Melissa Nipps's role at the current company?
Melissa Nipps's current role is Eager to develop my skills, qualifications & experience in different industries.
What schools did Melissa Nipps attend?
Melissa Nipps attended Study Group, Compass Group, Swan Tafe, Alexander Hotel And Tourism School, Ursula Frayne Catholic College.
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